> Markdown version of [/jobs/ext/4354313-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/4354313-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** CompuCom Systems Holding LLC
- **Location:** San Francisco, CA, United States
- **Salary:** $41,995.0 - $55,994.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Network Connections, Software Engineering, System Availability, Peripherals, Laptops
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8c78948f5825c0ba

## About the Role

* CompTia A+ certification
 * Excellent troubleshooting and problem-solving skills
 * Can work independently in an onsite campus environment
 * Demonstrate strong customer-service and interpersonal skills
 * Communicate professionally with employees, executives, auditors, and third-party vendors
 * Understands the importance of security and confidentiality
 * Follows security, compliance, change-management, and customer procedures
 * Maintains accurate ITSM/ticket documentation and administrative records
 * Can operate effectively in a customer environment where system availability, security, compliance, and service quality are critical

## Description

* Provide day-to-day onsite IT support for Lenovo desktops and laptops, docking stations, peripherals, Microsoft Windows and Microsoft 365, Active Directory/Azure, network connectivity, and Lexmark printers
 * Troubleshoot hardware and software issues
 * Install, configure, maintain, and repair devices
 * Manage and document ITSM tickets within established SLAs
 * Escalate complex issues to Level III teams
 * Deliver professional customer service while adhering to security, confidentiality, compliance, and change-management procedures