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# IT Project Manager

- **Company:** EMERALD QUEEN CASINO
- **Location:** Tacoma, WA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software as a Service, Cyber Security, IT Management, Systems Integration, Data Processing, Enterprise Software Applications, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bbfa6a6b5e73c42f

## About the Role

* High School Diploma or GED equivalent required.
 * Bachelor's degree in Computer Science or related field.
 * Project Management Professional (PMP) Certification.
 * Three to five years of project management experience with increased responsibility, primarily focused on COTS and SaaS Enterprise Software implementation upgrade and enhancement projects.
 * Five years of supervisory experience in an IT environment of similar size.
 * Casino experience preferred.
 * Additional education or related experience may substitute for the minimum requirements of the position.

Physical Requirements:

 * This position is required to sit for extended lengths of time
 * Use of hand and finger dexterity using repetitive motion
 * Reaching, bending, pushing and pulling; lifting items weighing up to 50 pounds
 * Use of eyesight
 * Mental concentration and analysis
 * Use of math calculations
 * Travel to various casino locations
 * Occasionally works in an above ground, crowded, loud, poorly lit areas and working in a smoke-filled environment
 * On-call to support the 24-hour operation; work weekends, nights and holidays as needed., * RESPONSIBLE GAMING
 * TITLE 31 SARC
 * PROGRESSIVE DISCIPLINE
 * Customer Service
 * SEXUAL HARRASSMENT

## Description

* Manages the project life cycle of initiating, planning, executing, controlling and closing of software, hardware, network, application upgrades, new construction, expansion and other IT department projects.
 * Manages project initiation and planning phases that includes project authorization, vendor support, casino approval and budgeting.
 * Develops projects plans and communicates progress along the project life cycle including but not limited to monitoring scope, potential issues and risks schedule, budget, procurement, and authorization plans.
 * Creates reports based on data analysis, metrics and visualization.
 * Oversees the budget, procurement and contract process of expansion, new and other IT related projects.
 * Provides schedules and recommendations regarding staffing resource allocation for projects.
 * Leads, trains, and provides feedback on performance of project management staff to the IT Assistant Director for evaluation and disciplinary purposes.
 * Provides oversight of projects and tasks delegating and reassigning tasks as needed.
 * Assists IT management researching and identifying appropriate vendors, resources, and developing RFP's for projects as needed.
 * Meets with the IT Director, IT Assistant Director and other casino management on the status of current and upcoming IT projects and expansions determining project plans.
 * Assists in the coordination of training programs to support IT end users.
 * Performs other job related duties as assigned.

Competencies:

 * Tribal-State Compact
 * Tribal Gaming policies and procedures
 * Casino policies and departmental procedures; casino operations and policy
 * Finance Procurement Policy
 * Supervisory and management practices and procedures
 * IT related federal regulations, operations, technologies, trends, and practices
 * Cyber-security, risk management, networking and enterprise architecture
 * Administration and networks, telephone, computer, office equipment, gaming, audio and video systems, and system integration;
 * Data processing, hardware platforms, and enterprise software applications.

 * Tribal-State Compact
 * Tribal Gaming policies and procedures
 * Casino policies and departmental procedures; casino operations and policy
 * Finance Procurement Policy
 * Supervisory and management practices and procedures
 * IT related federal regulations, operations, technologies, trends, and practices
 * Cyber-security, risk management, networking and enterprise architecture
 * Administration and networks, telephone, computer, office equipment, gaming, audio and video systems, and system integration;
 * Data processing, hardware platforms, and enterprise software applications.

 * Tribal-State Compact
 * Tribal Gaming policies and procedures
 * Casino policies and departmental procedures; casino operations and policy
 * Finance Procurement Policy
 * Supervisory and management practices and procedures
 * IT related federal regulations, operations, technologies, trends, and practices
 * Cyber-security, risk management, networking and enterprise architecture
 * Administration and networks, telephone, computer, office equipment, gaming, audio and video systems, and system integration;
 * Data processing, hardware platforms, and enterprise software applications, Our facilities operate 24 hours a day, 365 days a year which may require this position to work evening, weekend, and holiday shifts.