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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Lead, Data Center and Infrastructure Operations - **Company:** Fujifilm Holdings America Corporation - **Location:** Durham, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Configuration Management Databases, Computer Engineering, Data Centers, Linux, Hyper-V, Networking Hardware, Uptime, Virtualization Technology, Information Technology, Cloud Integration, Vmware - **Published:** October 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fa7becfe5516bbcb ## About the Role * Bachelor's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 6+ years of experience as a Senior IT Engineer, or related role. * 5+ years in data center/physical infrastructure operations. * 3+ years of team leadership experience. * Proven hands-on deployment experience: racking/stacking, structured cabling, power/cooling validation, turn-ups. * Strong command of: + Server, storage, and network hardware + Structured cabling standards, fiber types, optics, and testing + Power systems (UPS, PDUs), environmental monitoring, hot/cold aisle containment + Asset/CMDB accuracy + Monitoring/observability, alerting, and dashboarding + ITIL-based incident, change, and problem management * Familiarity with virtualization and platform stacks (e.g., VMware/Hyper-V), Linux/Windows fundamentals, and hybrid/cloud integrations. * Ability to read rack elevations and power/cooling schematics, and create method-of-procedure (MOP) and standard operating procedure (SOP) documents. * Excellent vendor management, contract negotiation, and stakeholder communication skills. * Strong analytical, prioritization, and program management capabilities in high-availability environments. Preferred requirements * Master's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 4+ years of experience as a Senior IT Engineer, or related role. * Experience working within a Global IT team and associated processes. * Experience in Drug Substance Manufacturing (DSM), Drug Product (DP), and/or Finished Goods Manufacturing (FGM). * Certifications related to Agile, Project Management Professional (PMI PMP), Lean, or Six Sigma. What you'll bring to thrive * Deep expertise in data center operations, hardware ecosystems, and structured cabling. * Strong fluency in SLAs/OLAs, ITIL processes, CMDB, and capacity management. * Hands-on mindset with global leadership presence-able to set standards, coach teams, and drive results across time zones. * Clear, confident communicator who influences vendors, partners, and senior stakeholders with data and rigor. * Bias for safety, reliability, and continuous improvement. Working conditions and physical requirements * May work in mechanical/production spaces that require hearing protection and enrollment in a hearing conservation program. * Visual acuity (20/20 corrected), including color differentiation; ability to discern audible cues. * Ability to ascend/descend ladders, and to stand or sit for prolonged periods (up to ~240 minutes). * Ability to perform repetitive motions of wrists/hands/fingers. * Ability to move objects up to 33 lbs; bend, push/pull, and reach 18"-60"; use twisting motions. * Adherence to site EHS, security, and safety protocols. ## Description Build and run the physical backbone that powers our science, speed, and scale. As our Global Lead for Data Center and Infrastructure Operations, you will own end-to-end site and data center operations across our global network-keeping platforms safe, available, and inspection-ready while enabling rapid growth. From standards and SLAs to racking/stacking, cabling, monitoring, and migrations, your leadership will turn complexity into reliability, protect uptime, and accelerate delivery for the teams manufacturing life-changing therapies., Why this role matters * Uptime is mission-critical: Your standards, rigor, and response will keep manufacturing, quality, and enterprise systems available-directly impacting patients, clients, and revenue. * Scale with confidence: You'll harmonize global practices and toolchains so every new build, expansion, or tech refresh lands safely, on time, and within budget. * Govern what counts: From security and safety to vendor SLAs and change control, your discipline will strengthen audit outcomes and our license to operate. What you'll do * Data Center Operations (Global) + Own day-to-day operations across all FUJIFILM Biotechnologies data centers, server rooms, and manufacturing sites-ensuring safety, security, uptime, and compliance. + Establish and enforce global standards, SOPs, and best practices (DC layouts, labeling, cabling, hot/cold aisle, access controls). + Define and monitor SLAs/OLAs for site operations; drive continuous improvement via KPIs and post-incident reviews. * Hardware Deployment, Racking & Stacking + Lead planning and execution of server, storage, network, and appliance installs (rack elevation plans, power/cooling checks, structured cabling). + Oversee decommissioning, data sanitization, and responsible disposal. * Cabling and Physical Layer + Govern structured cabling standards (copper/fiber), patching, labeling, and pathway management. + Coordinate with facilities for power distribution (PDUs/UPS), environmental monitoring, and remediation. * Asset Lifecycle & Capacity + Own asset inventory and CMDB accuracy and audit readiness. + Forecast capacity (space, power, cooling, ports, IPAM) and plan expansions, migrations, and consolidations. * Monitoring & Reliability Management + Implement and tune monitoring/observability; build actionable alerting and dashboards. + Assist with major incident response, root cause analysis, and corrective actions; manage on-call rotations. * Change & Release Management + Contribute to the change process; ensure methodical planning, risk assessment, and execution for production changes. + Maintain configuration-as-code and standard builds where feasible; document runbooks and rollback plans. * Vendor & Partner Management + Manage global vendor relationships (colocation, hardware OEMs, cabling contractors, logistics). + Negotiate SOWs/SLAs, track performance, and coordinate site access and audits. * Security, Compliance & Safety + Enforce physical security and access controls, visitor procedures, and safety protocols (e.g., LOTO, ESD, lifting). + Ensure adherence to relevant standards/policies (e.g., ISO 27001, SOC 2, NIST-aligned controls as applicable). * Projects & Migrations + Lead physical infrastructure projects (new builds, expansions, site consolidations, technology refresh). + Partner with Network, Platform, Security, and Manufacturing/OT teams to support site requirements. * Financials & Reporting + Manage budgets for equipment, maintenance, and services; optimize total cost of ownership. + Provide regular performance, capacity, and risk reporting to leadership., * Lift global uptime and resilience through disciplined operations and observability-reducing incidents and unplanned downtime. * Land new builds and expansions on schedule with clean audits, accurate CMDBs, and standardized runbooks. * Optimize cost and performance across our global estate while strengthening compliance and safety.