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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Project Manager with ADA/WCAG/Webcontent exp (100% Onsite) - **Company:** Cleo Consulting - **Location:** Jackson, MS, United States - **Contract:** Temporary to permanent - **Skills:** Adobe Analytics, Web Accessibility, Content Migration, Drupal, Enterprise Content Management, Web Content Accessibility Guidelines, Smartsheet, Web Content, ServiceNow Customer Service Management - **Published:** October 22, 2026 - **Apply:** https://www.careerjet.com/jobad/us4ef8c5621f3b4132c75d54a9c954a1db ## About the Role * Demonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch. * Experience leading public-sector or government website redesign projects involving websites with substantial content libraries. * Experience working directly with external technology vendors and professional services firms to drive delivery. * Hands-on experience with website implementations, migrations, or redevelopment projects. * Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design. * Experience developing or implementing web governance frameworks, content workflows, or digital change management processes. * Strong stakeholder engagement, facilitation, written communication, and organizational skills. Preferred/Not Required * Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs. * Experience supporting state government digital modernization or digital transformation initiatives. * Familiarity with Smartsheet forms, workflows, or automation (forms modernization is handled by a dedicated Smartsheet resource; general familiarity is a plus). * Experience coordinating enterprise content migration projects. * Experience coordinating activities across multiple departments, business units, or government agencies. * Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments. * Accessibility certifications (CPACC, WAS) or project management certifications (PMP, PMI-ACP, CSM, CBAP), or equivalent demonstrated experience. * Experience with Tyler Technologies web products or comparable content management platforms. * Experience leading public-sector or government website redesign projects involving websites with substantial content libraries (200+ pages preferred). * Self-starter who takes initiative and operates effectively with minimal oversight. * Comfortable navigating complex government organizations and working across hierarchical levels. * Skilled at holding stakeholders accountable in a collegial, professional manner. * Results-driven with a bias toward action and a track record of driving initiatives to completion. * Adaptable and comfortable with ambiguity, particularly in the early phases of a new initiative. * Ability to attend in-person meetings and working sessions in Jackson, MS as required by the project schedule. ## Description Website Redevelopment Execution * Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild. * Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board. * Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows. * Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities. ADA Title II & Accessibility Compliance * Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the DOM Legal and Compliance project stakeholders. * Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal DOM stakeholders. * Maintain documentation of compliance activities and communicate status to project leadership. Web Governance & Change Management System * Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance. * Develop SOPs, training materials, and process documentation to support the governance model post-launch. * Coordinate with iTech resources on the technical workflow components of the change management system. * Lead change management activities to support staff adoption of new web processes and tools after launch. Stakeholder Engagement & Content Coordination * Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager. * Translate program area needs into actionable guidance for the Tyler Technologies team. * Facilitate working sessions, content workshops, and review meetings with program area representatives. Reporting & Communication * Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested. * Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager. * Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager.