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# Systems Administrator

- **Company:** Caci Inc
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Salary:** $63,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Business Software, Issue Tracking Systems, Network Administration, Software Deployment, Web Services, Computer Network Operations, SC Clearance, Information Technology, User Administration
- **Published:** October 16, 2026
- **Apply:** https://www.builtincolorado.com/job/systems-administrator-junior/11712724?handler=ApplyRedirect

## About the Role

* High school diploma or GED + 0-3 years of experience in related fields, such as IT support, help desk, desktop support, systems administration, or technical support; equivalencies considered.
 * Active Secret Clearance
 * Basic knowledge of IT troubleshooting, ticket management systems, and customer service principles
 * Demonstrated ability to learn technical concepts and apply fundamental IT support processes and procedures
 * Strong communication skills with ability to work effectively under supervision and collaborate with team members
 * Willingness to develop technical skills across desktop support, infrastructure, applications, and network operations

Desired:

 * Prior experience supporting federal agencies, especially the Department of State
 * Entry-level IT certifications such as CompTIA A+, ITIL Foundation, or similar technical certifications
 * Basic knowledge of desktop operating systems (Windows, macOS), mobile devices, and common business applications
 * Familiarity with ticketing systems, Government-Furnished Equipment (GFE), or IT service delivery in enterprise environments

## Description

CACI is seeking a Junior Systems Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance., * Support Total Ticket Ownership (TTO) activities by logging tickets, conducting triage, and performing basic troubleshooting for incidents and service requests using the Ticket Management System

 * Assist with desktop support for DT/EA/CST users, including basic troubleshooting, managing Government-Furnished Equipment (GFE), and providing limited support for mobile devices
 * Support infrastructure management activities including card printer support for domestic locations, domestic consular office systems administration, and web services administration tasks
 * Assist with installation and deployment of applications in support of CA systems and services under the guidance of senior team members
 * Support network operations activities under supervision, coordinating with senior staff on network administration tasks and connectivity issues
 * Collaborate with stakeholders to update Ticket Management System configurations and enhance functionality under direction of senior administrators
 * Assist in maintaining self-help/self-service request capabilities, enabling users to resolve standard issues independently including password resets and basic account provisioning
 * Document technical procedures, troubleshooting steps, and resolutions to build knowledge base resources for users and support teams
 * Participate in change management processes, learning established DT/EA/CST policies and procedures while supporting senior team members
 * Apply fundamental concepts, processes, practices, and procedures on technical assignments under supervision, developing technical skills across multiple IT domains