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# Quantum Network Support Engineer

- **Company:** Ionq, Inc.
- **Location:** Chattanooga, TN, United States (Remote available)
- **Salary:** $124,000.0 - $155,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Computer Networks, Data Centers, Network Topologies, Networking Hardware, IP Addressing, Subnetting, Python (Programming Language), Networking Basics, Wide Area Networks, Scripting, Network Support
- **Published:** October 5, 2026
- **Apply:** https://startup.jobs/quantum-network-support-engineer-ionq-10314916

## About the Role

* Bachelor's degree in physics, optics, electrical engineering, or a related science.
 * Hands-on comfort with fiber optic handling: connectors, cleaning, and slack management.
 * Familiarity with basic networking concepts: IP addressing, subnets, interfaces, LAN/WAN.
 * Strong written and verbal communication. You'll support users ranging from graduate students to principal investigators across technical and non-technical contexts.
 * A systematic troubleshooting mindset. Able to isolate a problem methodically and comfortable saying "I don't know, let me find out."
 * Desire to learn and improve through training and self-study.
 * Willingness to work flexible hours and travel to customer sites, including extended periods on site during commissioning., * Experience with optical test equipment: OTDR, optical power meters, fiber scopes, and visual fault locators.
 * Hands-on lab experience in quantum or classical optics.
 * Working knowledge of quantum networking concepts.
 * Experience with Python or other scripting languages.
 * A background in data analysis or data science.

## Description

IonQ builds quantum network data centers as a distinct product line, providing infrastructure that enables researchers and customers to run distributed quantum experiments. We're looking for a Quantum Network Support Engineer to join our team supporting these networks once they're built and handed off., * Maintain quantum network hardware, including fiber interconnects, passive optical components, and control electronics in datacenter rack environments.

 * Assist in commissioning new quantum network deployments at customer sites, including extended on-site assignments as networks come online.
 * Characterize network performance after changes using instruments such as OTDRs, power meters, polarimeters, and photon detectors.
 * Respond to support tickets to troubleshoot network faults: trace logical and physical signal paths, isolate root causes, resolve issues or implement workarounds, and communicate changes to affected customers.
 * Consult with researchers and customers on network topology design: translating experimental requirements into loss-budgeted fiber path plans that account for distance, polarization, and timing constraints.
 * Document network configurations, characterization data, and procedures in a clear and accessible way.