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# Cloud Engineer

- **Company:** DKMRBH Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Adobe Experience Manager, Application Programming Interfaces (APIs), Amazon Web Services, Applications Architecture, Microsoft Azure, Cloud Computing, Cloud Engineering, Continuous Integration, Disaster Recovery, Identity and Access Management, Cloud Services, Akamai, Next.js, Systems Integration, Web Applications, IT General Controls (ITGC), ReactJS, System Availability, Software Troubleshooting, Adobe Workfront
- **Published:** October 28, 2026
- **Apply:** https://www.dice.com/job-detail/ba5d19ea-7104-4b76-ac54-bfe7ce19abe8

## About the Role

* Bachelor's degree required.
 * 5-7+ years of professional experience, in addition to the degree.
 * 5+ years of AWS environment maintenance and support experience.
 * Demonstrated expertise in AEM as a Cloud Service and associated digital experience platforms.
 * Strong knowledge of AEM architecture, Dispatcher/CDN configurations, cloud deployments, and enterprise integrations.
 * Experience with incident management, root cause analysis, monitoring, CI/CD, and production support.
 * Knowledge of React, Next.js, APIs, and cloud-native application architectures.
 * Experience with platform governance, access management, security, and operational documentation.
 * Strong troubleshooting, communication, and cross-team collaboration skills.

## Description

We are seeking an experienced Cloud Engineer to support enterprise cloud platforms, Adobe Experience Manager (AEM) as a Cloud Service, and Vercel hosting environments. This role focuses on AWS support, platform reliability, incident management, CI/CD deployments, security, and enterprise integrations.

The ideal candidate will combine hands-on cloud operations experience with AEM platform administration, production troubleshooting, and support for modern web applications built using React, Next.js, and APIs., * Maintain and support AWS environments and enterprise digital experience platforms.

 * Provide operational support for AEM Author, Publish, Dispatcher, CDN, and related integrations.
 * Support Vercel platform administration, reliability, and continuous improvement.
 * Monitor platform health, application availability, performance, and service reliability.
 * Resolve production incidents, deployment failures, and integration issues; lead root cause analysis and service restoration.
 * Manage CI/CD pipelines, releases, environment promotions, and configuration changes.
 * Administer user access, permissions, workflows, replication monitoring, and platform configurations.
 * Support security, certificate renewals, disaster recovery, and compliance activities.
 * Maintain integrations with DAM, Workfront, Azure services, Akamai/CDN, and other enterprise platforms.
 * Collaborate with development, infrastructure, product, and support teams to improve platform performance and reliability.
 * Create operational documentation, runbooks, and proactive support processes.
 * Drive automation, service maturity improvements, and operational readiness before production traffic begins., * Bring platforms to Level 3 (Defined) maturity under the applicable Service Maturity Model.
 * Complete 21 required service-offering artifacts and provide evidence of IT General Controls (ITGC) and Security Directive alignment.
 * Establish operational procedures and train the existing team before platforms handle production and customer-facing traffic.
 * Collaborate with the Product Owner, 6-7 platform engineers, and L1/L2 support teams.