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# IT Support Technician: St. Anthony of Padua K-8 Catholic School

- **Company:** Catholic Diocese of Cleveland
- **Location:** Lorain, OH, United States
- **Salary:** $37,440.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Access Network, Active Directory, Apple IOS, Cloud Computing, Data Security, Windows Servers, Network Administration, Student Information Systems, Windows Desktop, Wi-Fi Technology, Cloud Platform System, Peripherals, Gsuite, User Administration, User Accounts
- **Published:** October 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7be97eb293e5d893

## About the Role

* Practical experience troubleshooting Windows 11, ChromeOS, and iOS/iPadOS environments is required.
 * Hands-on familiarity with Mobile Device Management (MDM) software, specifically Mosyle.
 * Basic understanding of network access configurations and cloud-based user administration through Google Workspace.
 * Strong communication and organizational skills.
 * Ability to work effectively with school staff and young students.
 * Ability to work independently with minimal supervision.
 * Ability to manage daily support requests efficiently.

Data Security & Confidentiality

 * Demonstrated commitment to confidentiality and data security.
 * Ability to appropriately handle privileged system access.
 * Network passwords, administrative credentials, and sensitive school or student information must not be shared with unauthorized personnel., * Respectful demeanor supportive of the mission, values, and environment of a Catholic school.
 * Successful completion of required Diocesan background checks.
 * Completion of required Safe Environment/VIRTUS training.

Preferred Skills

The following skills and experience are preferred:

 * Experience working with Windows Server environments.
 * Familiarity with Active Directory management.
 * Experience with or exposure to the Extreme Cloud Platform networking system., * Lift and move computer hardware or peripheral boxes weighing up to 50 pounds occasionally.
 * Stand and walk for extended periods as needed.
 * Bend and work underneath desks for wiring and equipment connections.
 * Climb step stools safely.

## Description

St. Anthony of Padua K-8 Catholic School is seeking a reliable, tech-savvy, and proactive IT Support Technician to support the school's technology needs.

The IT Support Technician will play a vital role in managing school-wide technology assets and ensuring that classroom technology, devices, and user accounts are operational, secure, and ready to support teachers and students. The ideal candidate is a hands-on problem solver who can independently manage daily technology support requests, maintain the student Chromebook fleet, administer user accounts, and resolve classroom hardware issues., End-User & Device Support

 * Respond to daily technical support requests from teachers, staff, and students.
 * Install, update, and configure software across school-owned Windows 11 devices.
 * Address everyday hardware and equipment issues promptly to minimize classroom downtime., * Perform ongoing maintenance, physical hardware repairs, and cleaning of student Chromebooks.
 * Manage Chromebook enrollment, policy configurations, and factory resets.
 * Manage the school's fleet of iPads using the Mosyle management platform, including device enrollment, app deployment, and configuration updates.

Account & Network Administration

 * Utilize the Google Admin Console to add, edit, or suspend user accounts.
 * Perform password resets.
 * Process and verify incoming network requests.
 * Provide direct technical support for student and visitor Wi-Fi networks.

Classroom Technology & Peripherals

 * Troubleshoot routine connectivity and printing issues involving school copiers and printers.
 * Resolve setup, display, and calibration issues with classroom projectors and interactive Smartboards.