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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Systems Program Manager - **Company:** FHI 360 - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $120,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, JIRA, Capability Maturity Model Integration, Information Systems, Costpoint, Microsoft Office, Microsoft Software, Proprietary Software, Skype for Business, Salesforce.Com, Microsoft SharePoint, Software Engineering, Product Software Implementation Methods, Systems Integration, Enterprise Software Applications, HR Software, Information Technology, Workday - **Published:** October 8, 2026 - **Apply:** https://fhi.wd1.myworkdayjobs.com/FHI_360_External_Career_Portal/job/USA-Remote-Any/Enterprise-Systems-Program-Manager_Requisition-2026201309 ## About the Role * Strong leadership, facilitation, and communication skills, with a proven ability to guide diverse stakeholder groups through complex decision-making toward consensus. * Expertise in program, portfolio, and governance management, strategic planning, and organizational change management, including stakeholder engagement. * Skilled in partnering with stakeholders to drive enterprise systems strategy, business process improvement, and systems lifecycle management (ERP, financial management, grants management, human capital management, and enterprise reporting). * Advanced knowledge of project/program/portfolio management methodologies, with the ability to translate complex technical and business information into actionable recommendations for executive leadership. Problem Solving & Impact: * Facilitates business and technology decision-making across cross-functional stakeholder groups, driving alignment by identifying dependencies, risks, trade-offs, and impacts across multiple concurrent initiatives. * Analyzes complex business, process, and system challenges to recommend practical solutions aligned with organizational goals, resources, and operational needs, presenting options to leadership to support decisions on scope, schedule, resources, and investments. * Exercises independent judgment to manage program risks, resolve issues, and recommend corrective actions, balancing strategic objectives with operational realities to ensure successful delivery of enterprise systems programs. * Works independently, with limited supervision, managing a portfolio of initiatives across multiple departments, and contributes to improvements in governance, project delivery, stakeholder engagement, and business processes through project management best practices., Bachelor's Degree or international equivalent in Information Systems, Computer Science, Business Administration, Information Technology, or a related field. PMP, PgMP, Agile, Prosci, or other relevant certifications preferred., * Typically requires 8+ years of experience with project management and managing IT systems and programs. * Demonstrated proficiency with software development life cycle, third party software analysis and selection, including Information Technology Infrastructure Library (ITIL), Capability Maturity Model Integration (CMMi) or other structured software implementation standards. * Understanding of Costpoint Deltek, Workday, Salesforce, Jira preferred. * Experience with portfolio governance, vendor management, strategic planning, and enterprise systems roadmaps. * Prior experience working within a global organization preferred. Typical Physical Demands: * Typical office environment. * Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. * Ability to sit and stand for extended periods of time. * Ability to lift/move up to 5 lbs. ## Description The Enterprise Systems Program Manager serves as a lead within Digital, Technology & Transformation (DTT), responsible for a portfolio of enterprise systems initiatives and strategic technology programs, with a focus on financial and HR applications, that support organizational objectives across multiple business functions. Oversees the planning, execution, governance, and successful delivery of concurrent projects spanning enterprise applications, business processes, systems integrations, data, and digital transformation initiatives. Partners with cross-functional stakeholders, DTT leaders, business leaders, vendors, and executive sponsors to align technology investments with organizational priorities. Manages program-level risks, dependencies, budgets, and resources across multiple concurrent initiatives while guiding stakeholders through the full lifecycle of enterprise systems investments., · Manage a portfolio: Oversee enterprise systems initiatives and concurrent projects, maintaining roadmaps, plans, schedules, budgets, forecasts, and performance metrics across the full lifecycle - from business case through implementation, adoption, and operational transition. · Engage stakeholders: partner with business leaders, stakeholders, and technical teams to identify opportunities, define requirements, and prioritize initiatives; facilitate cross-functional discussions to build consensus on priorities, solutions, and implementation plans. · Serve as liaison: act as the primary point of contact between business stakeholders, DTT, and technical subject matter experts, ensuring business needs are clearly represented and communicated. · Track and control delivery: monitor status, budgets, resources, risks, dependencies, and issues, applying corrective actions to keep initiatives on track. · Ensure governance and compliance: align initiatives with organizational priorities, governance processes, enterprise architecture standards, security requirements, and established methodologies. · Manage vendors: oversee vendor relationships, contracts, and external service providers to support program outcomes. · Maintain documentation: establish and maintain project/program documentation, reporting, schedules, forecasts, and communication plans. · Drive improvement: promote continuous improvement in systems, processes, and program management practices, while fostering collaboration, transparency, and accountability across teams and leadership., * Oversees quality and successful delivery of assigned programs, resolving issues among project teams and stakeholders and recommending solutions to management as needed. * Monitors program and project budgets, and manages and coordinates resources across a matrixed organization, including business stakeholders, technical teams, and external partners. * Manages contractor and vendor relationships, deliverables, and performance, and participates in resource planning and allocation to support organizational priorities. * Provides teams with direction, feedback, and recognition, enabling cross-functional collaboration and knowledge sharing across stakeholder groups. * Mentors project managers, analysts, and other team members on program management best practices, and contributes to staff development, recruitment, proposals, and other organizational initiatives., * Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment., This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.