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# Technical Support - Entry Level

- **Company:** USA, UTILITIES SERVICES ALLIANCE, INC.
- **Location:** St. Louis, MO, United States
- **Experience:** Starter
- **Salary:** $37,440 - $49,920
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Information Technology
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=22f96c8f9a8735eb

## About the Role

To thrive in this role, you will need customer service experience, a desire to serve, and a strong interest in self-improvement and expanding your professional skillset. Some previous experience with computers or technology is important for success, but this doesn't have to mean directly related prior IT experience. A desire to learn and grow is crucial for success in any role at our company is a non-negotiable., * Bachelor's Degree preferred

 * Work is hybrid but onsite is required in St. Louis, MO
 * Prior work in the technology field is a plus
 * Excellent verbal and written skills
 * Certifications (CompTIA A+, Network+, Security+) a plus
 * Reliable transportation and valid driver's license

## Description

You will be responsible for supporting our clients and their team members: Triaging inbound support requests, taking client calls, corresponding with end-users, referencing USA Cyber's documentation to resolve client issues, working on routine and install requests, and creating a great client experience.