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# SeniorComputer and Network Technician

- **Company:** NERDS TO GO
- **Location:** Plainsboro Township, NJ, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Amazon Web Services, Apple Products, Application Configuration Access Protocols, Microsoft Azure, Microsoft Outlook, CompTIA Security+, Data Recovery, Networking Hardware, Local Security Policy, Windows Servers, Network Architecture, Network Installation Services, Office Suite, Microsoft PowerPoint, Professional Services Automation, Azure Active Directory, TCP/IP, CompTIA Strata - PC Hardware Technology Engineer, Network Routers, Scripting, Google Cloud, Wireless Application Protocol (WAP), Firewalls (Computer Science), Wireless Technologies, User Administration
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1ca017a09230d3ee

## About the Role

* Associate's or Bachelor's degree in a technology-related field, or equivalent experience
 * Minimum of 3 years of experience providing technical support, preferably in a managed services environment
 * Advanced knowledge of PC troubleshooting and repair (A+ certification skill set)
 * Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices
 * In-depth knowledge of Windows OS, Windows Server, and experience with Mac and Apple products
 * Familiarity with Office suite (Word, Excel, PowerPoint, and Outlook)
 * Strong communication and customer service skills
 * Valid driver's license and clean driving record

Preferred

 * Network+, Security+, CCNA, ACMT, MCSE, or other relevant certifications
 * Scripting Experience
 * Experience in a managed services environment

## Description

We are seeking a Level 2/3 technician to join our team. This role will primarily focus on providing advanced on-site technical support, executing managed services tasks, and leading complex projects for our customers, both residential and small businesses. This business technician will have the ability to work independently and be capable of managing advanced technical tasks and responsibilities.

Responsibilities

 * Provide account management for business customers
 * Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs
 * Maintain a positive, empathetic, and professional attitude toward customers at all times
 * Perform advanced PC hardware and software troubleshooting, repair, and maintenance
 * Execute data recovery, loss prevention, and advanced network installation tasks
 * Administer Microsoft 365 environments, including user management, security settings, and application configuration
 * Manage and maintain Active Directory and Azure AD environments
 * Work with cloud providers such as Azure, AWS, and Google Cloud Platform to implement and support customer solutions
 * Plan and execute productivity suite migrations, ensuring minimal downtime and seamless transitions for customers
 * Scope, design, and implement network infrastructure projects, including LAN, WAN, and wireless solutions
 * Conduct security and risk assessments for customer environments, recommending and implementing appropriate solutions
 * Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage, and resolve alerts and issues
 * Collaborate with Level 1 technicans, providing mentoring, guidance, and support when needed