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# Front Desk Coordinator - Customer Experience Specialist

- **Company:** American Driver LLC
- **Location:** New Castle, DE, United States
- **Salary:** $37,440.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Gsuite
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1dfc2b7d9bf3b9b2

## About the Role

Brings positive energy into every conversation
Sounds friendly and confident on the phone
Enjoys talking to new people all day
Thrives in a fast-paced environment
Handles pressure without losing professionalism
Is motivated by growth and opportunity
Takes pride in being the first impression of a company, * Previous experience in customer service, front desk, or office roles

 * Strong verbal communication skills (phone presence is critical)
 * Ability to multitask and stay organized under pressure
 * Strong attention to detail and follow-through
 * Proficient in Microsoft Office and/or Google Workspace
 * Typing speed of 60+ WPM
 * Strong phone energy and personality REQUIRED, * Customer Service: 1 year (Preferred)

## Description

American Driver Training Academy is seeking a high-energy, people-oriented professional to be the FIRST voice and FIRST impression of our company.

We train men and women to start high-paying careers in trucking. Every person who contacts us is taking a major step toward changing their life - and that first interaction matters.

This is NOT a quiet desk job

This is a fast-paced, high-interaction role. You will be:

 * Handling a high volume of inbound and outbound calls
 * Speaking with new leads throughout the day
 * Greeting walk-in customers
 * Managing multiple priorities at once

If you are not naturally upbeat, engaging, and quick on your feet, this role will not be a good fit., * Manage high-volume inbound and outbound phone calls

 * Greet and assist all onsite guests professionally
 * Schedule appointments and maintain calendars
 * Support admissions and office operations
 * Maintain organized systems and records
 * Handle multiple tasks efficiently in a fast-paced environment