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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT MANAGER - **Company:** The City Of Columbus - **Location:** Columbus, IN, United States - **Experience:** Expert - **Salary:** $56,862 - $85,280 - **Contract:** Permanent contract - **Skills:** Software as a Service, Cyber Security, Data Governance, Data Security, Human Resources Information System (HRIS), Supervisory Control and Data Acquisition (SCADA), IT Management, Information Systems Security Architecture Professional, Microsoft Office, Server Virtualization, Computer Networking Systems, HR Software, Information Technology, Process Control Systems, Operational Systems, Vmware - **Published:** October 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6dd1a58113953595 ## About the Role · Strong working knowledge of critical infrastructure protection standards (AWWA, EPA, CISA) to effectively audit and hold external consultants accountable. · At least five years of progressive Information Technology experience required, with a heavy emphasis on IT management, project management, and strategy. · At least two years of experience as a manager or supervisor preferred. · At least two years of experience leading cross-functional teams and projects. · High-level understanding of company-wide network infrastructures, Microsoft Office 365, cloud-based applications, virtual servers (VMWare), and telecommunication technologies to effectively communicate with and direct technical consultants. · Ability to effectively communicate complex technical concepts to non-technical CCU employees, senior management, and members of the public in a courteous, tactful, and professional manner. · Ability to work on-site, in a fast-paced and fast-changing environment, work overtime when necessary, and get feedback and design ideas from peers, subordinates, and management. · Preferred: · Extensive experience negotiating with, directing, and evaluating external technology vendors, engineering consultants, and managed service providers, including experience with drafting and managing formal Request for Proposals (RFPs) and vendor contracts. · Experience governing external consultants in the management, integration, and security of Operational Technology (OT), Industrial Control Systems (ICS), and SCADA environments critical to water and wastewater infrastructure. · Proven ability to evaluate and approve vendor-proposed architectures that safely bridge the gap between enterprise Information Technology (IT) networks and utility Operational Technology (OT) systems. Physical Requirements: · The physical activity expected is primarily functioning in an on-site office setting, including sitting, standing, walking, talking, hearing, and repetitive motions (such as typing). · Must possess sufficient mobility to conduct site visits and inspections at the Service Center and outlying utility plants, which may involve walking over uneven terrain or climbing stairs. · May occasionally be required to lift and carry light office IT equipment (up to 20 pounds). · Vision sufficient for Driver's License, creation and maintenance of documents and using equipment. · Must be able to work more than 40 hours a week on occasion as an exempt employee, and to respond to occasional emergencies at the Utility. Education: · Bachelor's Degree in Information Technology, Computer Science, Business Administration, Project Management, or a closely related field required; or · Significant, proven experience in IT management and vendor governance may be considered in lieu of a specific degree. Work Environment: · Job Location: On-site office setting. Normal hours are 8am - 5pm M-F. In person at the Service Center and occasional work at three outlying plants. Occasional travel to other Utility locations and city locations using personal vehicle and travel to Indianapolis for trainings and meetings and occasionally other locations for training. Occasional out-of-state travel for Tyler-MUNIS conferences, training and other types of training. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The noise level in the work environment is usually moderate. · Safety Equipment: Appropriate for daily tasks. May include hard hat, safety glasses, safety vest and safety shoes. Licenses and Certifications: · Must have a valid Indiana Driver's License or the ability to obtain an Indiana Driver's License (converting it from another state) and maintain at all times. Must have a good driving record, sufficient to be covered by City of Columbus insurance while on duty as determined by the City's Department of Security and Risk. · Certification additions: Advanced security or management certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or PMP (Project Management Professional) would be a strong plus. RESIDENCY: · Must reside in Bartholomew County or adjoining county within six (6) months of employment. ## Description Position Summary: This position is responsible for managing Information Technology for Columbus City Utilities (CCU). The IT Manager will report directly to the Associate Director of Business & Finance and serve as the strategic lead for all internal systems, infrastructure, architecture, and data security for CCU. The IT Manager is accountable for the overarching security posture of all internal systems, data governance, and external vendor integrations consistent with City of Columbus Ordinances, Indiana Statute and Indiana Department of Technology regulations. CCU collaborates with City IT leadership to ensure alignment on shared municipal technology initiatives. Rather than serving as the hands-on architect, this role actively directs and governs specialized outside service providers who supply the technical architecture and systems efforts for the Utility as well as managing the IT Support Specialist. The position ensures all technology initiatives align with the Utility's operational goals while maintaining strict compliance with state and federal utility standards. This position is on-site, Monday - Friday at Columbus, Indiana CCU main office and requires occasional emergency on-call response. Measures of Success: Reliable service delivery, sustained vendor performance against defined SLAs (service level agreements), on-time project completion, documented progress on cyber remediation, compliance with local, state and federal requirements, ongoing adoption of best practices in the industry, and clear communication with executive leadership within CCU and with the City of Columbus, Indiana Department of Information Services as well as the State of Indiana Department of Technology. Essential (Primary) Duties: · Vendor & Resource Governance: Directs, evaluates, and manages outside service providers and specialized engineering consultants who supply the technical architecture, cybersecurity, and infrastructure efforts for the Utility in · compliance with local ordinance, state statutes, Indiana Department of Technology regulations and best practices in the industry. · MSP Resource Management: Strategically deploys the monthly engineering hours and technical resources provided under the MSP contract to drive system reliability, security enhancements, and infrastructure modernization. .City IT and Security & Risk Coordination: Serves as the strategic liaison between CCU and City IT staff, as well as the City's Department of Security and Risk in the arena of cybersecurity, coordinating as peer departments on broader municipal initiatives, as well coordinating all initiatives in compliance with Indiana Department of Technology's regulations. · Strategic Leadership: Develops and implements CCU' independent IT and OT strategy, translating utility operational needs into clear directives and Service Level Agreements (SLAs) for external consultants. The IT Manager is accountable for insuring statutory and regulatory compliance of external consultants. Regularly updates strategy with the advent of new technologies. · Project Oversight: Acts as the primary project sponsor and manager, ensuring defined deliverables are met on time, within budget, accurately documented, and aligned with Utility priorities. · Cybersecurity Compliance Governance: Ensures adherence to CISA, EPA, and AWWA and State of Indiana Department of Technology frameworks and regulations by establishing documented remediation tracking, conducting regular risk reviews, and demonstrating measurable risk reduction outcomes. · Financial & HRIS Systems: Regularly participates in Tyler MUNIS PACE training, national conferences, state, and local trainings as well as Indiana Department of Technology conferences and training to continually improve the use of financial, HRIS, and timekeeping software, ensuring compliance with State Board of Accounts requirements as well as city-wide protocols and policies set by the City of Columbus' Chief Fiscal Officer (the Controller as outlined in Indiana Code 36-4-10-5). · Infrastructure Management: Facilitates external vendor assessments on all computer, storage, electronic communications, network user access, and backup and disaster recovery systems consistent with Indiana's Access to Public Records Act (APRA) and State Board of Accounts (SBOA) requirements as well as best practices for storage of records in risk mitigation. · Telecommunications: Oversees the telecommunications system for CCU including phone system operation and maintenance, automated receiving and calling, pay-by-phone, voice mail, staff directory, and system security. · Department Administration: Assists in preparation of the IT budget for CCU and manages within that assigned budget. Manages IT staff-member to ensure coverage at all times, ongoing training, compliance, risk-mitigation and best practices for IT within CCU. · General Support: Performs duties of other IT personnel in their absence and performs related duties as assigned. Takes all reasonable steps to maintain a compliant and safe work environment.