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# IT Systems Administrator - Flow Automotive

- **Company:** Flow LLC
- **Location:** Winston-Salem, NC, United States
- **Experience:** Experienced
- **Contract:** Franchise
- **Skills:** Active Directory, Microsoft Azure, Cloud Storage, Configuration Management Databases, Dynamic Host Configuration Protocol, DevOps, Disaster Recovery, Domain Name System (DNS), Hyper-V, Infrastructure as a Service (IaaS), Virtual Private Networks (VPN), Internet Service Provider, Windows Servers, Nagios, Network Monitoring, Routing, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, VMware VSphere, Software Vulnerability Management, Wide Area Networks, Wireless Access Point, Zoho Office Suite, Software Repository, Okta, Firewalls (Computer Science), Microsoft InTune, Information Technology, SolarWinds (Software), Npm(Software), 3-tier Architectures, Firewall Services Module, Veeam, Elastic Beanstalk, Servicenow, ManageEngine
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=09cb5271494cc886

## About the Role

* 3-5+ years of hands-on experience in a system or infrastructure administration role
 * Strong proficiency with Windows Server administration (AD, DNS, DHCP, GPO, File Services)
 * Experience with virtualization platforms (VMware vSphere or Hyper-V)
 * Working knowledge of cloud productivity administration (Google Workspaces/M365)
 * Familiarity with enterprise networking concepts (VLANs, routing, firewall rules, VPN)
 * Experience with backup and DR technologies (Veeam, Azure Backup, or equivalent)
 * Ability to manage multiple priorities in a high-availability, multi-site environment
 * Strong written and verbal communication skills; ability to document clearly
 * Exposure to A.I. (agentic/generative) and A.I. productivity assistants

Preferred

 * Familiarity with CrowdStrike Falcon, Darktrace, or Palo Alto security platforms
 * Experience with Okta or similar identity providers (SSO, MFA, lifecycle management)
 * Exposure to IaaS/PaaS services and DevOps code repositories
 * Knowledge of ITIL practices and experience with ITSM platforms (Freshservice, ServiceNow, ManageEngine)

## Description

* Administer and maintain Windows Server environments (20xx), including Active Directory, DNS, DHCP, Group Policy, and file services across 50+ locations
 * Manage virtualization platforms, including VM provisioning, lifecycle management, and capacity planning
 * Maintain on-premises and cloud storage solutions, backup infrastructure, and disaster recovery procedures in alignment with BC/DR policies
 * Administer cloud productivity suites (i.e. Google Workspaces, M365, etc.)
 * Support hybrid identity and device management
 * Assist in administration of vulnerability/patch match management
 * Inventory and asset management
 * Manage/Administer Azure, Entra ID, Intune, Purview, SharePoint, and Teams

Network & Connectivity

 * Assist with management of LAN/WAN infrastructure including switches, firewalls, and wireless access points across dealership locations
 * Support VPN infrastructure and certificate-based device trust policies
 * Monitor network performance using tools such as SolarWinds, Nagios, or equivalent NPM/IPAM solutions
 * Coordinate with ISPs and network vendors on circuit provisioning, outages, and escalations

Security & Compliance

 * Enforce endpoint security standards including EDR deployment, patch compliance, and vulnerability remediation
 * Support SSO/MFA integration for dealership applications and other DMS platforms
 * Assist in maintaining compliance with GLBA/FTC Safeguards Rule requirements for IT infrastructure and access controls
 * Participate in incident response activities and follow documented security playbooks
 * Conduct routine access reviews and enforce least-privilege principles

Service Desk & Support

 * Provide Tier 1 support as needed, Tier 2/Tier 3 escalation support for the internal IT service desk, resolving complex infrastructure and endpoint issues
 * Administer ITSM platform (Freshservice, Zoho or equivalent) including asset records, CMDB entries, and change management tasks
 * Image, deploy, and lifecycle manage workstations, laptops, and dealer-specific hardware across locations
 * Document procedures, runbooks, and configurations in the IT knowledge base

Project & Operational Support

 * Assist with technology deployment projects including new dealership onboarding, location upgrades, and infrastructure refresh cycles
 * Support NOC/SOC monitoring infrastructure including display systems, alert correlation, and escalation workflows
 * Contribute to the ongoing buildout of internal IT maturity, CMDB accuracy, and operational documentation