> Markdown version of [/jobs/ext/4365979-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/4365979-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Kforce Inc. - **Location:** Tulsa, OK, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Common Desktop Environments, Desktop Computing, Virtual Private Networks (VPN), Microsoft Office, Networking Basics, ServiceNow IT Service Management, Laptops, Servicenow - **Published:** October 2, 2026 - **Apply:** https://www.dice.com/job-detail/941a425d-3dcc-4ffc-b47f-e043c854c90d ## About the Role * 1-3 years of experience in desktop support, help desk, or technical support * Experience supporting Windows and/or macOS environments, Microsoft Office, and common desktop hardware * Working knowledge of ServiceNow or a similar IT ticketing system * Familiarity with networking fundamentals, VPN connectivity, and remote-support tools * Strong technical troubleshooting and problem-solving abilities * Effective written and verbal communication skills with the ability to assist non-technical users * Ability to document technical processes, follow established workflows, and independently manage multiple priorities ## Description Kforce has a client in need of a Desktop Support Technician in Tulsa, OK., * Provide frontline technical support for desktops, laptops, printers, applications, and peripheral devices * Diagnose and resolve hardware, software, connectivity, VPN, and remote-access issues * Set up, configure, and support operating systems, applications, and end-user equipment * Track and manage incidents and service requests through ServiceNow or a comparable ticketing platform * Escalate advanced technical issues to appropriate support teams when necessary * Maintain clear documentation of solutions, procedures, and system updates * Assist users with basic system and application guidance * Support IT asset tracking and equipment lifecycle activities * Follow established IT service processes while ensuring timely, customer-focused support