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# Technical Support Representative (Gamers Encouraged to Apply)

- **Company:** Aptora Corporation
- **Location:** Lenexa, KS, United States
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Software Bug Management, Microsoft SQL Server, Windows Servers, Software Engineering
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0813f8d6f9ad9083

## About the Role

* ISP / fiber internet or technical support
 * HVAC or field service troubleshooting
 * Bookkeeping or accounting software experience

(Bonus points if you have experience in more than one area.), * Troubleshooting mindset with strong attention to detail

 * Helpdesk or technical support experience preferred
 * Working knowledge of Windows 7 & 10
 * Windows Server experience (plus)
 * SQL Server experience (plus)
 * Software testing experience (plus)
 * 1 year bookkeeping or accounting experience, or equivalent education, * Customer support: 1 year (Preferred)
 * Bookkeeping: 1 year (Required)
 * Customer Service: 2 years (Required)

## Description

* Respond to support tickets via phone and email (tickets are pre-screened)
 * Troubleshoot and resolve software issues
 * Support customers and internal staff with software-related questions
 * Test bug fixes and new software builds
 * Learn and support new features as they are released
 * Review and update help documentation