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# SAP S4/HANA Business & IT Support

- **Company:** The Baillie Group
- **Location:** Hamburg, NY, United States (Remote available)
- **Experience:** Starter
- **Salary:** $60,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Big Data, Software Documentation, Data Validation, Lookup Table, Pivot Tables, SAP (Applications), SAP NetWeaver Data Management, SAP Materials Management, Macros, Powerquery, Sap Fiori, Vba Programming Language, SAP S/4HANA, Conditional Formatting
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6f2340effc59f819

## About the Role

* 1-3 years of hands-on SAP S/4HANA experience as a power user, key user, or support/helpdesk professional.
 * Experience with SAP MM and/or PP and familiarity with Fiori applications.
 * Intermediate to advanced Microsoft Excel skills required, including XLOOKUP/VLOOKUP, INDEX/MATCH, IF/IFS, Pivot Tables, Power Query, conditional formatting, and data validation.
 * Ability to analyze large datasets and reconcile information exported from SAP.
 * Experience in a manufacturing, warehouse, distribution, industrial, or supply chain environment.
 * Strong analytical and problem-solving skills with excellent attention to detail.
 * Ability to communicate technical information clearly to both technical and non-technical employees.
 * Comfortable working with frontline operations employees and visiting manufacturing facilities or yards when needed.
 * Experience supporting mobile devices in a manufacturing or industrial environment is a plus.
 * Experience in the lumber, timber, paper, building materials, or forest products industry is highly desirable.
 * VBA/Macros experience is a plus.

## Description

* Provide first-line SAP S/4HANA support to yard, production, warehouse, and inventory employees.
 * Troubleshoot SAP issues and assist users with daily transactions.
 * Support SAP Materials Management (MM) and Production Planning (PP) processes, including inventory movements, goods receipts, production orders, material consumption, and production confirmations.
 * Use Microsoft Excel to analyze SAP data, reconcile inventory discrepancies, and identify transaction issues.
 * Maintain and improve Excel-based reports, trackers, and dashboards.
 * Manage and prioritize support requests and escalate complex issues as needed.
 * Support physical inventory activities and help ensure SAP records accurately reflect actual inventory.
 * Support SAP mobile devices used in yard and manufacturing operations, including installations and updates.
 * Assist with SAP training and maintain user documentation.
 * Work with operations teams to understand issues and develop practical solutions.