> Markdown version of [/jobs/ext/4367217-it-systems-technology-specialist](https://www.wearedevelopers.com/jobs/ext/4367217-it-systems-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Systems & Technology Specialist

- **Company:** The Rockridge Group
- **Location:** San Jose, CA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, VoIP, Business Systems, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Networking Hardware, Internet Protocol, Network Protocols, Microsoft SharePoint, TCP/IP, Virtual Local Area Networks, Internet Protocol Telephony, Software Troubleshooting, Information Technology, Api Management, User Administration
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/16_19c68d8012

## About the Role

* Proven experience with networking (switches, VLANs, IP protocols)
 * Strong knowledge of both Windows and macOS
 * Skilled in Microsoft 365 administration and cybersecurity practices.
 * Experience with PA systems, POS devices, credit card terminals, and Zoom VOIP phones
 * Hands-on experience with key fob, alarm, and surveillance systems
 * Familiar with BI dashboards and API integrations
 * Knowledge of fiber optic networks and IDF/MDF rebuilds
 * Ticketing system experience
 * Ability to manage projects under pressure and deliver results quickly
 * Flexible to work long shifts, weekends, or after-hours when required.
 * Strong troubleshooting and problem-solving mindset.

Desired Traits:

 * Creative, adaptable, and able to think outside the box
 * Reliable and detail-oriented with excellent time management
 * Strong communicator who can work independently or as part of a team
 * Comfortable balancing multiple responsibilities in fast-paced environments

## Description

TITLE: IT Systems & Technology Specialist LOCATION: San Jose, CA Job Summary: We are looking for a versatile and hands-on IT Systems & Technology Specialist to join our team. This role requires a highly skilled professional with expertise across networking, security systems, hardware/software support, and large-scale technical deployments. The ideal candidate is a flexible, reliable problem-solver who can work under pressure, think creatively, and deliver innovative technology solutions. Responsibilities:

 * Networking & Infrastructure
 * Install, configure, and maintain network hardware (switches, cabling, patch panels).- Create and troubleshoot VLANs
 * Understand and apply IP networking protocols (TCP/IP, DHCP, DNS)
 * Rebuild and maintain MDF and IDF network rooms
 * Work with geo and fiber optic networks.

Security & Access Systems:

 * Install, manage, and troubleshoot key fob access systems, alarm systems, and surveillance camera systems
 * Ensure reliability and security across all deployed systems.

Systems & End-User Support:

 * Provide support for both Windows and macOS environments
 * Administer Microsoft 365 including user account management, SharePoint site creation, email configuration/security, and E3 license management
 * Apply cybersecurity best practices across systems.

Specialized Technical Projects:

 * Install, design, and troubleshoot professional PA systems
 * Manage Zoom VOIP phone systems
 * Support and troubleshoot POS systems, hardware, and credit card terminals.
 * Use API integrations to connect and streamline business systems.-
 * Build, interpret, and manage BI dashboards.

Project Management & Deployment:

 * Lead and support IT, networking, and security system deployments
 * Meet project deadlines under pressure and within short timeframes.
 * Travel between store locations as needed to support technical builds.

Hands-On & Field Work:

 * Operate a scissor lift and safely perform physical installations
 * Provide creative, hands-on technical solutions tailored to business needs
 * Maintain a good driving record while traveling between sites.