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# IT Support

- **Company:** SPS North America
- **Location:** Chicago, IL, United States
- **Salary:** $37,440.0 - $39,520.0
- **Contract:** Temporary contract
- **Skills:** Computer Maintenance, Data Security, Disk Cloning, File Systems, Hard Disk Drives, Graphics Software, Storage Devices, Nvme
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/16_ec3f18cd1

## About the Role

Experience in IT support, computer repair, or data security.

Familiarity with data sanitization tools and techniques.

Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.

Ability to follow strict security protocols.

Ability to free up space on hard drive/improve performance and speed.

Keep track of inventory. Depose of E-Waste and track serial numbers

Strong attention to detail and documentation skills.

Preferred Qualifications:

Experience with disk cloning and imaging software.

High School Diploma required/College degree preferred
Must have some experience working with computers

## Description

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).

Ensure compliance with data security protocols and regulations.

Verify and document successful data erasure.

Troubleshoot and resolve basic hardware issues related to storage devices.

Properly dispose of or repurpose wiped drives per company policy.

Maintain accurate inventory of processed drives.