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# INFORMATION TECHNOLOGY SPECIALIST I

- **Company:** Department of Corrections
- **Location:** Monterey County, CA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $78,156.0 - $126,444.0
- **Contract:** Permanent contract
- **Skills:** Network Connections, Information Technology
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fee96d8ab5215029

## About the Role

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

 * Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions.

 * Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders.

 * Demonstrate ability to handle multiple priorities simultaneously and effectively.

 * Exercise good judgment, work well under pressure, and meet deadlines.

 * Demonstrate strong organizational and time management skills in a fast-paced environment.

 * Possess excellent interpersonal skills to deal effectively with difficult, aggravated end-users.

 * Understand the fast-paced environment of information technology systems and desktop support.
 * Willingness to promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

## Description

This position requires local in-person duties to be performed. The successful candidate must reside in California upon appointment. If telework does become availabe, it will be in accordance with the Statewide Telework Policy and will be required to report to office as needed/required. However, this position requires local in-person duties to be performed. We can discuss further during the interview process.

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

Do you want to apply your IT technical skills experience to make a difference in a correctional institutional setting? Are you an enthusiastic and motivated individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious applicant who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission.

Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) is a member of a multi-disciplinary team consisting of technical support analysts. The position performs independently, with minimum supervision, and is responsible for advanced personal computer (PC) support and network connectivity. The position leads technical staff that provides first line support for personal computer workstation installation, problem diagnostics, and resolution, training and customer support. Duties extend to provide support for planning, acquiring, researching and evaluating new technology and products to be used within the current technical environment. The position establishes and maintains constructive professional relationships with the bureau's PC customers and must effectively communicate technical information with them, including those customers considered to be non-technical.

Please visit our website to learn more about Enterprise Information Services.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.