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# IT Support Technician

- **Company:** Scion Staffing, Inc.
- **Location:** Portland, OR, United States
- **Experience:** Experienced
- **Salary:** $56,160.0 - $62,400.0
- **Contract:** Contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Software Applications, Microsoft Outlook, Computer Networks, Databases, Desktop Computing, Internet Communications, Lightweight Directory Access Protocols (LDAP), Microsoft Office, Peripherals, Laptops
- **Published:** October 8, 2026
- **Apply:** https://scionstaffing.com/apply-with-scion-staffing/

## About the Role

* The ideal candidate will have 2+ years of experience in IT technical support or related IT support role.
 * Windows 10 client OS configuration and administration.
 * Experienced in Microsoft Office including Office 365, Word, Excel, and Outlook; intermediate internet skills, basic understanding of Microsoft Active Directory, LDAP, WAN/LAN networks.
 * Ability to work in a high-volume department; strong organizational skills; ability to consistently meet deadlines.
 * Excellent customer service skills, ability to work autonomously, and as a team.

## Description

IT Support Technician provides end-user technology support and is responsible for the configuration, installation, maintenance, security, and troubleshooting of computers, laptops, peripherals, application software, phones, and other technology systems., * Accept technology support requests from employees and record details in the IT department service management system.

 * Configure, deploy, and maintain end-user computers, peripherals, applications, and phones.
 * Configure, deploy, and maintain network printers, multi-function devices, and other office technology systems.
 * Test, deploy, and maintain client computer configurations and user application packages.
 * Manage user and computer accounts in Active Directory and other internal and external services and databases.
 * Keep computer and peripheral inventory organized and secure.
 * Provide training on end-user systems and applications as needed.
 * Document the request resolution process in the service management system.