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# Help Desk Technician

- **Company:** WellSky Corporation
- **Location:** Shawnee Mission, KS, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Apple IOS, Apple Products, Apple Mac Systems, Software Applications, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, User Provisioning Software
- **Published:** October 16, 2026
- **Apply:** https://www.dice.com/job-detail/bd22a996-cc06-411b-b165-463bf6102fda

## About the Role

* Bachelor's degree in a related field or equivalent work experience

 * 0-1 years related work experience

Preferred Qualifications:

 * Experience with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
 * Familiarity with Apple products (MacOS and iOS) and Windows operating systems.
 * Healthcare industry experience

Job Expectations:

 * Willing to work additional or irregular hours as needed
 * Must work in accordance with applicable security policies and procedures to safeguard company and client information
 * Must be able to sit and view a computer screen for extended periods of time, Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

## Description

The Help Desk Technician is responsible for providing triage technical support to internal end users at WellSky. The scope of this job includes providing support to end users on a variety of issues, including hardware, software, desktop applications, and networks., * Conduct troubleshooting and resolution of end user support issues.

 * Support user provisioning as needed, including all required onboarding and offboarding steps.
 * Provide assistance for repeatable and well-defined end user support activities.
 * Perform other job duties as assigned.