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# IT Support Engineer (Onsite NYC)

- **Company:** Motion Recruitment Partners LLC.
- **Location:** New York, NY, United States
- **Salary:** $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software as a Service, Cyber Security, System Configuration, Inventory Management Software, Wireless Access Point, Wi-Fi Technology, Okta, Slack, Apple Business Manager, Gsuite
- **Published:** October 5, 2026
- **Apply:** https://www.dice.com/job-detail/fac60caf-6e87-4109-ba75-14639ed5e0e1

## About the Role

* Proven track record providing exceptional, white-glove IT support in an in-office corporate environment.
 * Excellent verbal and written communication skills, with a natural ability to guide non-technical users through technical issues.
 * Hands-on experience configuring, deploying, and troubleshooting macOS and Windows hardware.
 * Deep familiarity with Google Workspace, Slack, Zoom, and managing common SaaS applications.
 * Experience with device management, SSO rollouts (e.g., Okta), and asset procurement (e.g., Apple Business Manager).
 * Working knowledge of enterprise AV setups (Zoom Rooms) and basic office networking (WiFi, access points).

## Description

They are looking for an IT Engineer to be the face of workplace technology. In this highly visible, hands-on role, you will take extreme ownership of the technology employees touch every day. You will provide premium, white-glove IT support, manage all office hardware and software setups, and act as a clear, communicative partner to the entire business. As the first dedicated workplace tech hire on a small, fast-paced InfoSec and IT team, you will have the authority to shape how the office operates., * Serve as the primary on-site IT contact, managing the ticket queue and Slack support channels with a focus on fast, empathetic, and communicative service.

 * Own the setup, deployment, and recovery of all office hardware and software, ensuring a flawless onboarding experience for new hires from day one.
 * Manage the configuration and reliability of conference room technology (Zoom Rooms, displays, microphones) to ensure client calls run without a hitch.
 * Lead the technology build-out for expanding office spaces, coordinating directly with cabling, AV, and network vendors.
 * Troubleshoot the office network and WiFi, identifying root causes and driving external vendors to deliver permanent fixes.
 * Manage the complete lifecycle of IT assets, including inventory tracking, the loaner pool, and secure storage.
 * Write clear, accessible documentation and runbooks to empower users and streamline repeat processes.