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# Senior Systems Engineer - Level 2 in Rochester

- **Company:** Energy Jobline
- **Location:** Rochester, NY, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Systems Engineering, Microsoft Azure, Cloud Computing, Disaster Recovery, Hyper-V, Virtual Private Networks (VPN), Microsoft Software, Windows Servers, Azure Active Directory, Microsoft SharePoint, Software Deployment, Virtual Local Area Networks, Virtualization Technology, Wireless Access Point, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Information Technology, Deployment Automation, Fortinet, Cloud Migration, Veeam, Vmware
- **Published:** October 2, 2026
- **Apply:** https://www.energyjobline.com/job/senior-systems-engineer-level-2-rochester-31834640

## About the Role

* 3+ years of experience in systems engineering, preferably in an MSP or IT services environment.
 * Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365).
 * Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms.
 * Familiarity with RMM tools and PSA platforms is a plus (especially those in the MSP industry)

Soft Skills:

 * Strong problem-solving skills and the ability to diagnose issues under pressure.
 * Excellent communication skills for interacting with clients and team members.
 * Self-motivated with the ability to manage multiple priorities.

Education/Certifications:

 * Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
 * Certifications such as Microsoft 365 Certified, Azure Administrator, CCNA, or VMware VCP are highly .

Work Environment

 * Hybrid role based in Rochester, NY, with flexibility for remote work (onsite client visits required).
 * Must be willing to participate in occasional after-hours upgrades or emergency support.
 * Must be willing to travel locally to client sites as needed.

## Description

Our human centered approach sets us apart. We combine deep technical expertise with responsive, personalized service, ensuring our clients always have access to real people who understand their business and are committed to their success. Clients benefit from same business day response commitments, 24/7 monitoring, proactive guidance, and technology roadmaps aligned to their long term goals.
Role Description:This is a full-time hybrid role for a Systems Engineer II at Info Advantage Inc. As a mid-level engineer in our MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn't afraid to get their hands dirty., * Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL).

 * Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware).
 * Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.).

Microsoft Modern Work Solutions:

 * Administer EntraID (Azure AD), including management, conditional access, and SSO.
 * Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot).
 * Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams).

Cloud & Virtualization:

 * Assist with cloud migrations (Azure) and hybrid environment setups.
 * Optimize virtualized environments (VMware, Hyper-V) for performance and scalability.

Customer Support & Projects:

 * Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems.
 * Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades.

Documentation & Best Practices:

 * Maintain detailed documentation for systems, processes, and client environments.
 * Recommend and implement improvements to enhance reliability and security.