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# Ecommerce Analyst

- **Company:** Cracker Barrel Old Country Store, Inc.
- **Location:** Lebanon, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Information Systems, Digital Content, Operational Data Store, Web Analytics, Tools for Reporting
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_crackerbarrel-JR20089

## About the Role

project status, business needs, risks, and recommendations to relevant stakeholders. + Participate in testing, implementation, and continuous improvement activities. + **Content & Process Support** + Support maintenance of product information, digital content, and site presentation. + Assist in documenting processes, business requirements, and improvement opportunities. + Contribute to projects that enhance digital commerce capabilities and operational effectiveness. + Bachelor's degree in Business, Ecommerce, Marketing, Information Systems, Retail Management, or related field preferred. + 2+ years of experience in ecommerce, retail planning, digital operations, website management, analytics, or related discipline. + Experience troubleshooting ecommerce systems and supporting cross-functional technology initiatives preferred. + Knowledge of ecommerce platforms, order management systems, product information systems, and digital analytics tools + Demonstrated analytical and
problem-solving skills. + Strong organizational & communication skills. + Ability to manage multiple priorities in a fast-paced environment. + Experience partnering with both internal teams and external vendors to solve business and technical issues. + Proficiency in Excel, reporting tools, and data analysis techniques. **Focus on You** We're all about making sure you're taken care of too.

## Description

Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day.
Here, the work means more because we take pride in doing it together.
So, join our team and find your place, because here...we're all in good company. **What You'll Do - You'll Make the Moment** + **Digital Commerce Operations** + Support daily operation and maintenance of digital commerce platforms and related business processes. + Identify, document, and assist in resolving operational issues that impact business performance or customer experience. + Support execution of site updates, promotions, content changes, and business initiatives. + **Business Analysis & Reporting** + Analyze business performance and operational data to identify trends, risks, and opportunities. + Develop and maintain reports, dashboards, and business insights that support decision-making. + Provide recommendations that improve operational efficiency, customer experience, and business results. + **Cross-Functional Collaboration** + Partner with internal stakeholders and external business partners to support business objectives and project execution. + Communicate