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# Global Security Operations Center Position

- **Company:** Allied Universal
- **Location:** Shoreview, MN, United States
- **Experience:** Experienced
- **Salary:** $53,560.0
- **Contract:** Permanent contract
- **Skills:** Key Management, Microsoft Office, Salesforce.Com, Servicenow, User Accounts
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a2d3be26bea4bf89

## About the Role

* Experience working in a Security Operations Center (SOC/GSOC) environment.
 * Experience with access control, video management, incident management, and mass notification systems.
 * Strong written and verbal communication skills.
 * Ability to prioritize multiple incidents and tasks simultaneously.
 * Proficiency with Microsoft Office applications and security technology platforms.
 * Ability to work independently while maintaining exceptional attention to detail., * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
 * Possess a high school diploma or equivalent, or five (5) years of verifiable experience
 * Minimum of two (2) years of military, law enforcement, government, or security experience
 * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
 * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
 + A valid driver's license will be required for driving positions only

## Description

The GSOC Operator is responsible for monitoring, analyzing, documenting, and responding to security and operational events across multiple locations. Candidates should be comfortable working in a technology-driven environment and demonstrate strong critical thinking, communication, and incident management skills.
Primary Responsibilities Include:

 * Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions.
 * Utilize Milestone Video Management System (VMS) to review, monitor, and collect video evidence supporting investigations and security incidents across a network of 1,000+ cameras.
 * Manage and respond to incidents through various ticketing systems, ensuring timely, accurate documentation and closure. Experience with ServiceNow is preferred.
 * Create, distribute, and manage emergency and operational communications using mass notification platforms, such as AlertMedia or Everbridge.
 * Administer the Traka Key Management System, including profile creation, access-level assignments, and key accountability functions.
 * Generate and maintain incident reports and asset information using Fusion/Salesforce platforms.
 * Monitor intelligence feeds through Dataminr, evaluate emerging threats, and escalate incidents in accordance with established procedures.
 * Maintain detailed incident documentation and provide timely communications to internal stakeholders and client personnel.
 * Demonstrate strong situational awareness, multitasking abilities, and decision-making skills in a 24/7 operations environment.