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# Desktop Support Technician

- **Company:** Motion Recruitment Partners LLC.
- **Location:** Clarendon, VT, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, Issue Tracking Systems, IT Management, Networking Hardware, Microsoft Office, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Motherboard, Enterprise Software Applications, Peripherals, Network Support, Servicenow
- **Published:** October 4, 2026
- **Apply:** https://www.dice.com/job-detail/5ced32f3-f865-42c7-9fd4-d28ff6d94f71

## About the Role

* 3 - 5 years' experience supporting PC Hardware and software.

 * Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues.

 * Excellent customer skills and experience.

 * Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.

 * Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems.

 * Experience supporting applications related to engineering, manufacturing, and logistics is preferred.

 * Excellent communication skills.

 * Ability to setup, configure and add all hardware.

 * Ability to work with strong personalities. Coachable, Team Player able to meet customer expectations regularly and respond well to feedback from leadership.

 * Understanding or work experience of server and network support within an enterprise to provide Smart hands / feet support.

 * Ability to work independently, work scheduled hours. Trusted to work proactively is a key attribute given limited site IT Leadership.

## Description

Our client is looking for a Desktop Support Technician for a 3-month contract in North Clarendon VT 05759.

Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world., * Accounting for work using visual task board, Service-now Ticket System, and during regular team stand up meetings.

 * Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.

 * Maintain, analyze, and troubleshoot, software and computer peripherals.

 * Asset management: Install, move, add, and change large IMAC events expected for client printer migration and PC refreshes.

 * Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

 * Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment.

 * Perform backup, recovery, and security procedures both planned or during emergency.

 * Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.

 * Assist with diagnoses of network hardware and performance problems.

 * Perform approved installation, configuration, and maintenance of physical network.

 * Perform network system administration task both planned and during emergency.

 * Face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.

 * Back up and burn end user data.

 * Assist in developing and documenting improvements to current processes.

 * Assist other coworkers in resolution of end users' technical issues across the program.

 * Assist Site Leader in the execution of established processes and escalations.

 * Handle multiple projects.