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# Staff Technical Program Manager

- **Company:** Teladoc, Inc.
- **Location:** Harrison, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Amazon Web Services, Confluence, JIRA, Microsoft Azure, Collaborative Software, Information Systems, Continuous Integration, DevOps, Embedded Software, Firmware, Scrum Methodology, Software Engineering, Systems Integration, Application Enhancement Tool, Information Technology, Data Management, Airtable
- **Published:** October 31, 2026
- **Apply:** https://www.juju.com/job/1_1FA36276D19D46C7B851414B124D1635-NY1713720

## About the Role

deliver predictable outcomes. * Leverage AI-powered tools and automation to improve program reporting, risk identification, dashboard creation, and operational efficiency. * Establish and track program success metrics, ensuring measurable outcomes and transparent progress reporting. * Drive stakeholder communication, influence decision-making, and resolve blockers through collaboration and negotiation. * Conduct post-launch reviews and implement lessons learned to continuously improve delivery processes. * Mentor and develop junior Technical Program Managers, providing coaching on risk management, systems thinking, and program leadership. * Shape organizational processes and operating models while serving as a thought leader for the TPM function. * Required Qualifications * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; or equivalent combination of education and relevant experience. * 8+ years of experienceTechnical Program
Management. * Experience managing programs within healthcare technology, health and life sciences, medical devices, or other regulated industries. * Demonstrated experience owningcomplex, cross-functional technical programs with measurable business outcomes. * Strong understanding of software development lifecycle, cloud platforms (AWS, Azure, or GCP), APIs, CI/CD, DevOps, system integration, and security principles. * Experience using program management and collaboration tools such as Jira, Confluence, Airtable, or similar platforms. * Proven ability to identify, manage, and mitigate program risks while balancing scope, schedule, cost, and quality. * Experience leveraging AI and automation tools to improve program management processes, reporting, and operational efficiency. * Strong communication, stakeholder management, and influence skills with the ability to work effectively across all organizational levels.
Preferred Qualifications * Experience leading hardware, firmware, and regu

## Description

This role requires deep technical expertise, strategic thinking, and the ability to influence outcomes across a highly matrixed organization.
Working closely with Product Management, Engineering, Quality, Regulatory, and Operations teams, this leader drives alignment, mitigates risk, and delivers measurable business outcomes.
Essential Duties and Responsibilities * Lead complex technical programs spanning web, mobile, medical device, embedded software, firmware, and data platforms. * Drive end-to-end program execution from initiation through launch, ensuring stakeholder alignment across all milestones. * Coordinate cross-functional teams across Product, Engineering, Design, Quality, Regulatory, Supply Chain, Manufacturing, and Operations. * Manage technical dependencies, risks, issues, and mitigation plans across multiple concurrent workstreams. * Facilitate technical discussions regarding architecture decisions, systems integration, platform scalability, and design tradeoffs. * Partner with senior engineers and architects to align program execution with technical roadmap objectives and platform evolution. * Develop and maintain program dashboards, status reports, key performance indicators, and executive communications. * Apply Lean, Agile, Scrum, Kanban, and continuous improvement methodologies to