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# Managed IT Specialist

- **Company:** Digital Wave Corporation
- **Location:** Branson, MO, United States
- **Contract:** Permanent contract
- **Skills:** BASIC (Programming Language), Desktop Computing, Issue Tracking Systems, Virtual Private Networks (VPN), Network Security, Routing, Network Administration, Cloud Services, Firewalls (Computer Science), Network Server
- **Published:** October 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/3fedde79-93f7-4a86-8108-e6fb16235221/managed-it-specialist

## About the Role

* Strong foundational knowledge in Information Technology, including operating systems, hardware, and common business applications.
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 * Hands-on experience with Network Administration and Network Security, including firewalls, VPNs, and basic routing and switching.
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 * Proficiency in Troubleshooting technical issues across desktops, servers, networks, and cloud services.
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 * Demonstrated Customer Service skills, with the ability to communicate technical concepts clearly to non-technical users and build positive client relationships.
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 * Experience with managed service tools such as remote monitoring and management (RMM) platforms and ticketing systems.
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 * Relevant certifications (e.g., CompTIA A+, Network+, Security+, or equivalent) or comparable practical experience.
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 * Ability to prioritize tasks, manage multiple client requests, and work effectively in a fast-paced environment.
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 * Willingness to participate in occasional after-hours support, on-call rotations, or emergency response as needed.