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# Network Specialist I, Carrier Operations

- **Company:** Mediacom Communications
- **Location:** West Des Moines, IA, United States
- **Salary:** $39,520 - $49,920
- **Contract:** Permanent contract
- **Skills:** Synchronous Optical Networking, Computer Networks, Wavelength-Division Multiplexing, Computer Network Operations, Cisco
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cd35044d5fc1549a

## About the Role

* High school diploma or GED required. Associates degree in Networking or IT preferred.
 * Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.
 * Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
 * Working knowledge of Cisco Technologies.
 * Working knowledge of DWDM and SONET.
 * Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus.
 * Excellent troubleshooting skills.
 * Good decision-making skills.
 * Ability to work under stress.
 * Ability to follow detailed procedures.
 * Ability to work within a team environment.
 * Excellent written and verbal communication and interpersonal skills., Disclaimer: The salary range for this position is $19.00 - $24.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

## Description

Responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures., * Troubleshoot and monitor activity throughout the network.

 * Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
 * Interact with departments to address issues identified within the network.
 * Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.
 * Additional duties as assigned.