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# Desktop Technician

- **Company:** Gunnison Consulting Group Inc
- **Location:** Billings, MT, United States
- **Experience:** Experienced
- **Salary:** $40,000.0 - $43,000.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, AutoCAD, Business Software, Desktop Computing, Issue Tracking Systems, Local Area Networks, Microsoft Office, Microsoft Operating Systems, Network Connections, Software Engineering, Software Systems, Network Switches, Peripherals, Laptops, Gsuite, Network Server
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cf44931d6b11d588

## About the Role

* Associate degree or equivalent combination of education and experience
 * Minimum of 3 years of related technical experience
 * Experience supporting:

Desktop and laptop systems

Mobile devices

Printers and scanners

LAN, servers, and network switches

 * Ability to troubleshoot hardware and software issues independently
 * Working knowledge of Microsoft Office and Google Workspace
 * Ability to work with minimal guidance
 * Must be a U.S. Citizen
 * Must have the ability to obtain and maintain a government security clearance

The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.

## Description

* Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
 * Provide advanced desktop and end-user support for hardware, software, and peripherals
 * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
 * Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
 * Install, configure, and maintain hardware and software systems
 * Support specialized applications such as GIS, AutoCAD, or other business applications
 * Document incidents, resolutions, and system changes in a ticketing system
 * Collaborate with IT teams to resolve escalated issues