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# Computer Systems and Software Specialist II

- **Company:** The University Of South Alabama
- **Location:** Mobile, AL, United States
- **Contract:** Temporary contract
- **Skills:** Active Directory, Databases, Data Security, Google Docs, Microsoft Dynamics, Microsoft Office, Wireless Networks, Software Licensing, Backend, Adobe, Information Technology, Front End Software Development, Web Architecture
- **Published:** October 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e979b4db1bef6c46

## About the Role

Bachelor's degree in computer science from an accredited institution as approved and accepted by the University of South Alabama and four years of progressively responsible experience as a Computer Programmer or Systems Analyst; OR a bachelor's degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and five years of progressively responsible experience as a Computer Programmer or Systems Analyst. A master's degree in computer science may be substituted for one year of the required experience.

## Description

* Designs secure data systems using appropriate code and web architecture.
 * Analyzes COM business needs and translates requirements into database features, algorithms, workflows, and reports.
 * Maintains the existing College of Medicine Business Office (COMBO) database and implements approved updates and new user features.
 * Applies database, back-end, and front-end programming concepts to support reliable system operation.
 * Conducts performance and functional testing; troubleshoot defects, retest corrections, and document results.
 * Creates accurate reports and recommends practical system improvements.
 * Maintains current database documentation and an operational manual covering system design, procedures, changes, and improvements.
 * Trains additional ETS/IT staff for database support and documentation backup.
 * Diagnoses and resolves hardware, software, networking, and account-access issues for COM faculty, staff and students.
 * Provides occasional basic troubleshooting and user support for Microsoft Dynamics; develops and maintains sufficient working knowledge of the software.
 * Maintains server and software licenses and installs current approved versions as required.
 * Coordinates wired and wireless networking, campus software agreements, Active Directory accounts and shares, and major system-support issues with the Computer Services Center.
 * Maintains organized PC and Apple hardware and software inventories.
 * Respond to email, telephone, and service-ticket requests in a timely and professional manner.
 * Supports security implementation, risk mitigation, and remediation of potentially compromised systems.
 * Removes malware threats, patches vulnerable systems, and assists with student virus and malware incidents.
 * Follows and enforces applicable compliance requirements and protects confidential information in accordance with established policies.
 * Configures and maintains computing resources for medical education, teaching facilities, off-campus sites, course delivery, and examinations.
 * Creates and updates annually required and recommended hardware and software specifications for student laptops.
 * Resolves student computer issues that interfere with course content or assessments.
 * Troubleshoots Panopto lecture-capture issues and keeps classrooms computers updated, including maintaining a monthly update record.
 * Partners with research, business, and education departments to identify computing and network resource needs.
 * Researches, evaluates, recommends, and specifies hardware and software purchases, including cost-effective volume licensing.
 * Assists with bid specifications and analyzes technology requirements for laboratory equipment installations.
 * Consults with the Director of Educational Technology and COM IT regarding support, repair, and purchasing needs.
 * Provides Google scripting, batch-file, and Google Docs support as needed.
 * Provides application training, including email, Adobe, and Microsoft Office.
 * Regular and prompt attendance.
 * Ability to work schedule as defined and additional hours are required.
 * Related duties as required.