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# Donor Data and Systems Manager

- **Company:** Griffin Museum of Science and Industry
- **Location:** Chicago, IL, United States
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Databases, Data Integration, Data Integrity, Microsoft Office, Salesforce.Com, Electronic Filing System, Data Management
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d92c76f44c095fe6

## About the Role

* Five (5) to seven (7) years' experience with non-profit development (fundraising) system and operation functions
 * Strong project management skills
 * 1-2 years' experience of management preferred
 * Bachelor's degree required
 * Strong attention to details, and ability to organize and prioritize is required.
 * Experience distinguishing between various donor and gift types.
 * Ability to build complex queries.
 * Familiarity with development specific data, including understanding of gifts, memberships, notes, queries, and exports.
 * Experience working in a variety of fundraising systems required; knowledge of Salesforce is a plus.
 * Strong MS Office skills, including expert-level Excel capabilities.
 * Ability to gather data, analyze information and prepare reports.
 * Skilled leader capable of fostering effective working relationships within a team environment.
 * Excellent written and verbal communication and interpersonal skills. Strong customer service skills required.
 * Demonstrates proper mailing and letter-writing etiquette in all professional correspondence.
 * Occasional evening and/or weekend work may be required.

 * Language:
 + Ability to read and interpret documents such as procedure manuals.
 + Ability to write routine reports, correspondence and Standard Operating Procedures (SOP).
 + Ability to speak effectively before groups of employees of the organization.
 * Mathematical:
 + Ability to calculate basic mathematical figures and amounts.
 * Reasoning:
 + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

## Description

The Job: The Donor Data and System Manager is responsible for managing donor data, including reporting, analytics, data integrity and integration of data from other databases. Team management includes gift processing, membership processing, online gifts, reporting, receipting, financial reconciliation and special projects.
Responsibilities:
Data Management

 * Maintain accurate donor data, including data entry, gift processing, list generation, statistical reports, analysis, and donor receipts
 * Support the business with detailed analysis and concise reporting/dashboards leveraging multiple organizational data sets. Create ad hoc reports and analysis as required in a timely manner.
 * Leverage constituent data to support the organizations goals. Efficiently capture and manage data.
 * Build relationships and work with External Affairs, IT and Finance team members and other Museum teams to drive collaboration and communication on data projects and systems.
 * Gift reconciliation within the department and Finance team monthly.
 * Develop and maintain dynamic policies and procedures for the database and team processes.

 * Partner with IT to assist in managing the database and systems to ensure all confidentiality and security standards as it relates to donor data are followed. Additionally, ensure compliance with the Museum's policies and procedures around data. Familiarity with PCI and PII compliance.
 * In collaboration with department leadership, maintain relationships with applicable vendors.
 * Coordinate data management from the Museum's database across other software.
 * Identifies opportunities for process and system improvement to increase efficiency and improves the quality of External Affairs data.
 * Oversee the electronic filing systems related to records in the database, including gift and membership documentation.

 * Serve as a contact for internal and external sources for gift transactions.
 * Oversee the External Affairs Services Portal and Data Request Portal related to constituent data.

Data Integrity

 * Research and follow-up as required for reconciliation of discrepancies, and to maintain a thorough understanding of database content.
 * Respond to queries to the annual audit.
 * Maintain individual and organizational records.
 * Develop and perform routine processes and audits to ensure accuracy, quality assurance, and data integrity.

Other duties as assigned.