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# Epicor Technical Specialist

- **Company:** ELWOOD PROFESSIONAL
- **Location:** New Oxford, PA, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Business Process Management, C Sharp (Programming Language), Software Documentation, Crystal Reports (Reporting Software), Issue Tracking Systems, Standard Sql, SQL Databases, Epicor ERP
- **Published:** October 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=47f500a6f68b56a0

## About the Role

Are you an experienced Epicor ERP professional looking to make a direct impact on business operations? As an Epicor Technical Specialist, you'll serve as the go-to expert for Epicor support, troubleshooting, customizations, reporting, and process improvement. This role is ideal for someone with multiple years of Epicor 10.2/Kinetic experience, strong SQL and C# skills, and a passion for solving complex problems while partnering with users across the organization to drive efficiency and success., * 5+ years of Epicor ERP experience (10.2 and Kinetic required), with strong technical skills in SQL, C#, Crystal Reports, and advanced Microsoft Excel.

 * Strong understanding of business operations, including finance, inventory management, manufacturing, and operational processes; manufacturing industry experience preferred.
 * Experience supporting ERP systems through ticketing systems, troubleshooting, documentation, reporting, and continuous process improvement.
 * Proven ability to analyze complex issues, manage multiple priorities, and quickly learn new systems and technologies in a fast-paced environment.
 * Customer-focused team player who is adaptable, self-motivated, detail-oriented, and able to work both independently and collaboratively.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

## Description

* Provide technical and functional support for the Epicor ERP system, troubleshooting issues, resolving user requests, and ensuring efficient day-to-day system performance.
 * Develop, maintain, and support Epicor customizations, including dashboards, BAQs, BPMs, workflows, and other system enhancements to meet business needs.
 * Partner with internal stakeholders to understand business processes, identify improvement opportunities, and implement solutions that increase efficiency and user experience.
 * Deliver Epicor user training, create and maintain system documentation, and assist with testing, upgrades, implementations, and continuous improvement initiatives.
 * Serve as a backup resource for general IT helpdesk support while maintaining a high level of customer service and collaborating with vendors, developers, and end users to resolve issues and drive enhancements.