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# Scrum Master II

- **Company:** First Citizens
- **Location:** Raleigh, NC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $107,454.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Scrum Methodology, Systems Development Life Cycle, Software Engineering, System Testing
- **Published:** October 22, 2026
- **Apply:** https://jobs.firstcitizens.com/jobs/36057

## About the Role

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in

Required Licenses or Certifications: Scrum Master Certification - IO, * Current contractor/contingent worker for First Citizens Bank.

 * Experience working with product and software development teams to guide and facilitate adoption of the Scrum/Kanban/ Waterfall SDLC.
 * Monitor SDLC framework values and waterfall and/or agile practices to make sure they are being followed correctly.
 * Work closely to mentor and motivate the teams to improve facilitating, meetings and decision-making processes, and eliminating team impediments.
 * Assists in increasing team efficiency and provides motivation and guidance for process improvement.

## Description

This is a remote role that may only be hired in the following location(s): North Carolina and Colorado.

This position works closely with the product and software development teams through guiding and facilitating adoption of the Scrum/Kanban/ Waterfall SDLC. Ensures that development teams follow the team's SDLC framework values and waterfall and/or agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement., Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team.
Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.