> Markdown version of [/jobs/ext/4392781-crm-administrator](https://www.wearedevelopers.com/jobs/ext/4392781-crm-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Administrator - **Company:** Associations, Inc. - **Location:** Warrenville, IL, United States - **Experience:** Experienced - **Salary:** $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Cleansing, Data Integrity, Document Management Systems, Design Web Format, Automation of Marketing, Microsoft Dynamics, Microsoft Office, Oracle (Applications), Oracle CRM, Pivot Tables, Microsoft PowerPoint, Power BI, Salesforce.Com, Systems Integration, Tableau (Software), Eloqua, Hubspot - **Published:** October 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=349b7501548ae9b5 ## About the Role * 3+ years of hands-on administration experience with a major CRM platform (Oracle, Salesforce, Microsoft Dynamics, HubSpot, or similar) * Proficient in Microsoft Office products including Outlook, PowerPoint, Excel, Access, Publisher and Word. * Strong reporting and dashboard-building skills * Advanced Excel skills (pivot tables, lookups, data cleanup) * Experience supporting a B2B sales team, ideally field or outside sales * Ability to translate business needs into practical system solutions without relying on custom code * Clear communication skills and the ability to train non-technical users patiently and effectively * Strong attention to detail and a sense of ownership over data quality * Occasional travel to branch locations Preferred Qualifications: * Experience with Oracle CX/Oracle CRM or Eloqua * Experience with BI tools such as Power BI or Tableau * Background in equipment dealership, distribution, or industrial sales environments * Process improvement training or experience (Lean, Six Sigma, or similar) * Platform administrator certification ## Description * Serve as the primary administrator and point of contact for the sales CRM, including users, roles, permissions, fields, and page layouts, within established platform governance * Own data integrity by setting data entry standards, running regular audits, and leading cleanups for duplicates and incomplete records * Maintain account ownership, territory assignments, and customer hierarchies as territories and the organization evolve * Document system configurations, processes, and changes * Make performance status visible and easy to read so leaders can see what's on track and what needs attention * Train new sales hires and new managers on CRM use as part of their onboarding * Create and maintain user guides, quick-reference materials, and short training content * Monitor usage and data completeness by team and rep, and partner with sales managers to close gaps * Collect user feedback and turn it into improvements that make the system easier to use in the field * Design and maintain workflows for lead capture and routing, including leads from field service technicians and other internal sources to our inside sales team * Coordinate how data moves between the CRM, our order management and workflow platform (VSimple), and marketing automation (Eloqua), and reduce duplicate data entry wherever possible * Map current sales processes, find friction points, and recommend practical improvements * Work with IT and Marketing on system changes, releases, and cross-functional requirements * Performs related duties as assigned or as the situation dictates. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.