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# Applications Support Analyst

- **Company:** The University of Texas
- **Location:** Arlington, TX, United States
- **Experience:** Experienced
- **Salary:** $69,700.0 - $76,125.0
- **Contract:** Temporary contract
- **Skills:** Data Analysis, Batch Processing, Software Documentation, Information Systems, Databases, Relational Databases, SAS (Software), Information Technology, People Soft, Tools for Reporting
- **Published:** October 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=05cdb9d6600df10c

## About the Role

* Bachelor's degree or higher in computer science, information systems, statistics, or a related discipline and two (2) years of experience in data analysis and reporting or a related area., * Experience with SAS reporting and/or statistical analytics, preferably in a higher education environment.
 * Experience with SEVIS and SEVIS batch processing, supporting large relational databases, designing websites, and managing international student records software.
 * Demonstrated experience leading technical projects and collaborating with multiple stakeholders.

Knowledge, Skills & Abilities

 * Ability to prepare and present reports to serve a variety of audiences at various levels of technical ability.
 * Ability to display attention to detail and accuracy.
 * Excellent organizational, teamwork, problem-solving, and communication (verbal and written) skills.
 * Ability to communicate and collaborate with people at all levels of the organization.
 * Ability to multitask, organize data, conduct research, and communicate technical details to users.
 * Ability to work under pressure and meet deadlines.
 * Ability to analyze the needs of the office to design business processes that streamline and improve the collection and integrity of student data.
 * Ability to work independently.
 * Working knowledge of Sunapsis and the PeopleSoft records management system is preferred.
 * Knowledge of F-1 student regulations is preferred.

## Description

The Application Support Analyst leads a technology team through data analysis, interpretation, and immigration reporting for a growing international community with approximately 5,000 international students from more than 100 countries., * Prepares detailed data analysis utilizing SAS Reporting and Sunapsis Reporting tools.

 * Organizes and presents immigration-based information, analysis, results, and interpretations clearly and effectively.
 * Evaluates and responds to data requests originating from within and outside the institution.
 * Collaborates internally to improve the accuracy of data entered and stored in immigration applications.
 * Monitors and communicates data issues to superiors.
 * Collaborates with the Office of Information Technology (OIT) to troubleshoot issues related to the Sunapsis application, server, and database.
 * Serves as a liaison between application functional users and Office of Information Technology teams, collaborating with administrative staff, multiple vendors, and IT service providers.
 * Continuously performs statistical analysis on application usage.
 * Trains and consults with users regarding their interface with the Student Exchange Visitor Information System (SEVIS).
 * Reviews technical specifications of future phases of SEVIS and Sunapsis, upgrades office technologies, and makes related recommendations.
 * Manages the Office of International Education Technology Team; reviews the team's progress on tasks regularly, prioritizes tasks, escalates issues and risks appropriately to resolve problems, and reduces project risk.
 * Maintains knowledge of standards and best practices for information systems, user documentation, project management, web management, and SEVIS compliance.
 * Oversees the department website and provides support for content management.
 * Assesses current needs and future areas for improvement of the website.
 * Performs other duties as assigned.