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# Linux Network Support Engineer - Linux, SIP/VoIP & Networking

- **Company:** Kane Partners LLC
- **Location:** Jersey City, NJ, United States (Remote available)
- **Experience:** Expert
- **Salary:** $100,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Bash Shell, VoIP, Complex Networks, Computer Networks, Linux, Distributed Systems, Network Packet, Network Troubleshooting, Linux System Administration, Linux Commands, Linux Servers, Routing, Red Hat Enterprise Linux, Software Engineering, Transmission Control Protocol (TCP), Tcpdump, Wireshark, Diagnostic Tools, Information Technology, Network Support, Vmware
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ed4ca99e4a823eac

## About the Role

* Approximately 5+ years of hands-on Linux experience, preferably Red Hat Enterprise Linux (RHEL) or similar distributions.
 * Strong Linux command-line troubleshooting skills.
 * Experience investigating application, operating system, and networking problems on Linux servers.
 * Solid understanding of TCP/IP networking, routing, ports, services, and connectivity troubleshooting.
 * Working knowledge of SIP, VoIP, or telecommunications networking.
 * Experience analyzing Linux logs, application logs, and network traces.
 * Familiarity with Wireshark, tcpdump, or similar network troubleshooting tools.
 * Ability to diagnose technical problems across multiple systems and environments.
 * Experience supporting production systems and implementing patches or configuration changes.
 * Strong documentation, communication, and customer-facing troubleshooting skills., Applicants must be authorized to work in the United States without current or future employer visa sponsorship. Visa sponsorship is not available for this position., If you're a hands-on Linux Engineer with strong troubleshooting skills and an interest in networking or telecommunications, we'd welcome a confidential conversation.

## Description

Kane Partners is recruiting a Linux Network Support Engineer for an established international communications software company.

This position offers a hybrid schedule with two days per week in the Northern New Jersey office and three days working remotely.

We're seeking a technically strong engineer who enjoys troubleshooting Linux systems, investigating network issues, analyzing logs, and working directly with customers and software development teams to resolve problems.

If you have hands-on Linux experience along with networking, SIP, VoIP, or telecommunications knowledge, we'd like to hear from you.

This is a technical, hands-on support engineering role-not a traditional help desk position.

What You'll Be Doing

 * Troubleshoot application, network, and operating system issues on Linux production servers.
 * Investigate and resolve day-to-day technical issues affecting customer production environments.
 * Analyze Linux system logs, application logs, network traces, and diagnostic information.
 * Troubleshoot networking and communications issues involving SIP, VoIP, and related technologies.
 * Use Linux command-line tools to investigate services, processes, connectivity, routing, and system performance.
 * Work with Wireshark and other diagnostic tools to analyze network traffic and identify problems.
 * Apply software fixes, updates, patches, and configuration changes to production platforms.
 * Prepare Methods of Procedure (MOPs) for planned production changes and maintenance activities.
 * Participate in customer engineering meetings to review technical issues, requirements, and change requests.
 * Document technical issues and communicate findings to software development teams.
 * Identify and report software defects discovered in production environments.
 * Support scheduled maintenance windows and customer-specific operational requirements.
 * Collaborate with internal engineering, development, and customer support teams., * Telecommunications software or communications platforms.
 * SIP signaling and VoIP troubleshooting.
 * RTP, network packet analysis, and protocol troubleshooting.
 * VMware or virtualized Linux environments.
 * Red Hat Enterprise Linux administration.
 * Experience supporting mission-critical or high-availability production systems.
 * Bash scripting or Linux automation.
 * Experience preparing MOPs and supporting production maintenance windows.
 * Working directly with customer engineering teams.
 * Experience troubleshooting distributed applications and complex network environments.

Why Consider This Opportunity?

This is an opportunity to work with sophisticated communications technology and solve challenging technical problems in real-world production environments.

You'll collaborate with experienced engineers and developers while supporting complex Linux-based systems used by enterprise customers.

The position offers a combination of hands-on Linux troubleshooting, networking, telecommunications, and customer-facing engineering, along with a flexible hybrid work arrangement.