> Markdown version of [/jobs/ext/4396187-it-support-technician](https://www.wearedevelopers.com/jobs/ext/4396187-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** Elektrisola Inc
- **Location:** Webster, NH, United States (Remote available)
- **Salary:** $55,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Ubuntu (Operating System), Complex Networks, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Windows Domain, Virtual Local Area Networks, Firewalls (Computer Science), Information Technology, User Accounts
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=89629fe1d0e87674

## About the Role

* Associate's degree in Computer Science, Information Technology, or a related field
 * CompTIA A+, Network+, or equivalent certifications (or actively pursuing)
 * Equivalent hands-on experience will be considered in place of formal education/certifications
 * Basic understanding of Windows domain architecture (Active Directory, Group Policy, DNS/DHCP fundamentals)
 * Familiarity with troubleshooting PCs, printers, and peripheral devices
 * Strong communication skills and a willingness to learn
 * Ability to prioritize and manage multiple support requests
 * On-site work, with remote work possible on an exception basis

PREFERRED (Not Required)

 * Exposure to networking concepts (VLANs, switches, firewalls)
 * Linux Ubuntu basic Knowledge

## Description

Working within a small IT Operations team of three, supporting a local $160 million manufacturing environment., * Provide day-to-day technical support for desktops, laptops, printers, and general office IT equipment

 * Troubleshoot and resolve hardware, software, and connectivity issues for end users
 * Assist with imaging, configuring, and deploying new PCs and printers
 * Support and help maintain existing systems within our Windows domain environment
 * Assist with configuring new systems and joining them to the domain
 * Manage user accounts, permissions, and basic Active Directory tasks under guidance from senior IT staff
 * Document recurring issues, solutions, and standard procedures
 * Escalate more complex network, server, or security issues to senior IT staff as needed
 * Maintain a professional, customer-service-oriented approach when assisting employees