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# Security Dispatcher - SOC Command Center (Stockton)

- **Company:** CALIDAD COMPANIES, LLC
- **Location:** Stockton, CA, United States
- **Experience:** Experienced
- **Salary:** $47,840
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Expertise in Genetec Systems, Data Analytics
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b893f063133b72d0

## About the Role

* Active California BSIS Guard Card in good standing
 * Dispatch, call center, or emergency communications experience (911, security dispatch, or similar)
 * Ability to manage multiple radio channels, phone calls, and incidents without losing composure
 * Strong computer skills; you'll run several platforms across several monitors at once
 * Professional phone presence and clear written and verbal communication
 * Availability for rotating shifts, including overnights, weekends, and holidays

Strongly Preferred

 * SOC, alarm monitoring, or remote guarding experience
 * 911 or EMS dispatch experience
 * Customer service or call center leadership background
 * Experience with VMS or AI analytics platforms (IMMIX, Scylla, Milestone, Genetec, or similar)
 * Military, law enforcement, or emergency services background
 * De-escalation or trauma-informed response training
 * Experience in shelter, hospital, transit, or public service environments, * Dispatching: 2 years (Required)

License/Certification:

 * Guard Card (Required)

## Description

You'll run a custom-built command center, operating multiple platforms across multiple monitors at once: AI video analytics, live camera feeds, access control, digital patrol management, and real-time dispatch. Think air traffic controller for an entire campus.

The role is equal parts dispatcher, customer service professional, and security technologist. You're the calm voice on the radio, the steady professional on the phone, and the coordinator behind every incident response.

Every shift, you will:

 * Verify AI-generated alerts in real time, including weapon detection, behavior analytics, perimeter intrusion, and fire/smoke detection
 * Prioritize calls for service and manage multiple incidents at once
 * Dispatch on-site Tactical Officers with clear, structured radio communication
 * Coordinate escalations directly with law enforcement, fire, and EMS
 * Answer phones with poise and communicate professionally with client leadership, residents, and outside agencies
 * Maintain campus-wide situational awareness and produce executive-level reports