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# IT Lead

- **Company:** Modal Labs
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $240,000.0 - $290,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Application Programming Interfaces (APIs), Artificial Intelligence, Business Systems, Software as a Service, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Role-Based Access Control, Systems Integration, Scripting, Deployment Automation, Build Tools, Api Design
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7f3e7f42b7754f97

## About the Role

* Experience owning IT or corporate technology in a fast-growing technology company
 * Strong understanding of identity, device management, SaaS administration, and endpoint security
 * Strong technical skills and comfort working with APIs, scripting, automation, and system integrations
 * Experience designing and automating employee lifecycle and access-management workflows
 * Good security judgment and experience working closely with Security and Engineering
 * Ability to independently identify problems, make pragmatic technical decisions, and drive them through implementation
 * Comfortable being hands-on today while building the systems and team needed as the company grows

## Description

We're looking for our first IT Lead to build and own the systems that enable everyone at Modal to work effectively and securely.

You'll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You'll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.

This is initially a hands-on role. You'll build systems, automate workflows, and solve problems directly. As Modal grows, you'll define how the IT function should scale and eventually build a team around it.

What You'll Work On:

Identity & Access

 * Own employee identity and access across internal systems and SaaS applications
 * Build scalable onboarding, offboarding, and access lifecycle workflows
 * Improve SSO, MFA, least privilege, and access management in partnership with Security

Devices & Endpoints

 * Own the lifecycle and security of employee devices
 * Build and maintain device management, configuration, patching, and endpoint security
 * Automate provisioning and make onboarding as close to zero-touch as possible

Internal Systems & Automation

 * Own and improve the SaaS applications and internal systems we depend on
 * Build integrations and automate workflows across identity, HR, finance, and other business systems
 * Evaluate and deploy new internal capabilities, including AI tools and integrations
 * Use APIs, scripting, and internal tooling to solve problems that don't fit neatly into off-the-shelf products

IT Operations

 * Own employee support, hardware, asset management, procurement, and relevant vendor relationships
 * Build reliable, maintainable processes rather than scaling through manual work
 * Identify recurring problems and solve them at the system level

Build the IT Function

 * Define the technical direction and operating model for IT at Modal
 * Establish the systems and processes we'll need as the company grows
 * Determine when and where additional IT capacity is needed, and build the team over time