> Markdown version of [/jobs/ext/4397518-infrastructure-engineer-i](https://www.wearedevelopers.com/jobs/ext/4397518-infrastructure-engineer-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer I - **Company:** ACT, Inc - **Location:** Iowa City, IA, United States (Remote available) - **Experience:** Starter - **Salary:** $70,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Artificial Intelligence, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Automation of Tests, Microsoft Azure, Bash Shell, Cloud Computing, Cloud Engineering, Configuration Management, Linux, DevOps, Domain Name System (DNS), Identity and Access Management, Python (Programming Language), Linux System Administration, Windows Servers, Network Connections, Package Management Systems, Windows PowerShell, Software Tools, Cloud Services, Ansible, Server Administration, Server Supported Gaming, Shell Script, Virtualization Technology, Software Vulnerability Management, Scripting, Data Storage Management, Cloud Platform System, Delivery Pipeline, Software Troubleshooting, HybridCloud, Amazon Virtual Private Cloud (VPC), Cloudformation, Infrastructure Automation Frameworks, Information Technology, Deployment Automation, Patch Management, Build Process, Cloudwatch, Terraform, Event Viewer, Commvault - **Published:** October 12, 2026 - **Apply:** https://diversityjobs.com/career/18631281/Infrastructure-Engineer-I-Iowa-Iowa-City ## About the Role * Foundational knowledge of infrastructure, systems administration, technical support, networking, scripting, automation or cloud technologies. * Experience using or developing scripts with languages such as Python, PowerShell, Bash, or similar technologies. * Familiarity with Infrastructure as Code concepts and tools such as Terraform, Ansible or automation technologies. * Basic understanding of cloud computing concepts such as compute, storage, networking, security, monitoring, backup, and automation. Experience with AWS is preferred; exposure to Azure or other cloud platforms is a plus. * Exposure to Windows Server and Linux operating systems and their administration, support or troubleshooting. * Bachelor's degree in computer science, information technology, engineering or a related field. Or an equivalent combination of education, training, certifications, and experience from which comparable knowledge and abilities can be acquired. Knowledge, Skills and Abilities: * Basic understanding of backup and recovery concepts, server monitoring, and patch management. * Ability to learn and apply new technologies quickly, including AI-assisted engineering tools that support automation, scripting and operational efficiency. * Willingness and interest in learning, taking initiative and drive to dig deep into problems and think sideways when creative solutions are needed * Strong troubleshooting and analytical skills, with the discipline to follow runbooks and escalate appropriately. * Ability to learn new automation tools and AI-assisted engineering practices quickly and apply them to daily work. * Ability to troubleshoot server and cloud infrastructure issues involving performance, storage, network connectivity, access, monitoring, backup, and operating system services. * Familiarity with tools such as PowerShell, Bash, systemd, Windows Event Viewer, package managers, configuration management, and operational runbooks. * Ability to communicate clearly and work effectively with senior engineers and vendors. * Ability to work on standard tasks independently or as part of a larger team on more complex projects * Ability to work occasional off-hour shifts to support monthly patching weekends. It's a plus if you have (preferred qualifications): * Experience with CommVault, AWS Backup, or another enterprise backup platform. * Hands-on experience with AWS infrastructure services such as EC2, S3, EBS, IAM, CloudWatch, Systems Manager, AWS Backup, VPC, and related automation tooling. * Experience with Terraform, Ansible, CloudFormation, or similar Infrastructure as Code tools for provisioning and maintaining cloud and server infrastructure. * Experience administering enterprise Windows Server and Linux environments, including Active Directory/Group Policy awareness, DNS, PowerShell, shell scripting, vulnerability remediation, virtualization, and automated configuration management. * Experience supporting server, storage, or backup operations in a complex enterprise environment. ## Description The Infrastructure Engineer I is an entry-level role designed as a learning and growth opportunity for individuals developing foundational skills in infrastructure engineering and cloud technologies. Working under the guidance of senior Infrastructure and DevOps engineers, this role helps build, automate, and support cloud-native infrastructure across ACT's AWS environment. This role develops practical experience with Terraform, automated deployment pipelines, and AI-assisted tools to provision, patch, monitor, and troubleshoot infrastructure., * Monitor backup jobs across ACT's AWS environment using cloud-native and enterprise backup platforms (e.g., CommVault, AWS Backup), applying AI-assisted tools to help investigate and resolve failures. * Maintain backup schedules, retention policies, and restore procedures; support recovery requests and audits. * Assist with deploying, configuring, and maintaining monitoring and observability tooling; partner with the monitoring tool administration team on agent health and coverage. * Triage and respond to monitoring alerts routed through ITSM tools, using AI-assisted diagnostics, resolve routine incidents and escalate more complex incidents appropriately. * Support AWS-native infrastructure management, monitoring, backup, recovery, and automation activities; maintain awareness of Azure concepts where limited hybrid-cloud support is needed., * Assist with building and provisioning cloud infrastructure with Terraform, Ansible, and automated CI/CD pipelines, replacing manual, ticket-driven build processes. * Support and help investigate patching cycles through automated pipelines and scripts to minimize manual patch-weekend effort. * Support administration of underlying Windows Server and Linux systems supporting cloud workloads, including patching, service troubleshooting, log review, filesystem/storage management, access support, and routine health checks. * Maintain, and with guidance, develop reusable Infrastructure as Code modules, automation scripts, and runbooks for common server, storage, backup, and monitoring tasks. * Apply AI-assisted engineering tools to accelerate infrastructure automation development, troubleshooting, diagnostics, and documentation. 25% - Analysis & Continuous Improvement * Identify recurring issues, manual toil, and gaps in current infrastructure, deployment, and patching processes; recommend automation, AI-assisted tooling, or pipeline improvements. * Research and evaluate new tools and automation approaches, with senior engineer guidance, for backup, monitoring, and server management, recommending adoption where they improve reliability or reduce manual effort. * Document standard operating procedures and contribute to the team's knowledge base as processes are automated. Role Progression within the first three months: * Learn ACT's cloud infrastructure, storage, backup, and monitoring environment, tools, and standard procedures. * Complete a first automated server build and a first automated patch cycle under guidance from the DevOps/Platform team. * Begin independently triaging routine ITSM alerts and investigating backup failures. Role Progression over time: * Make initial contributions to cloud infrastructure, storage, backup, and monitoring operations as automation coverage expands. * Progress toward broader engineering participation in AWS infrastructure, automation, platform tooling, and operational improvement beyond day-to-day server support.