> Markdown version of [/jobs/ext/4397712-application-support-specialist](https://www.wearedevelopers.com/jobs/ext/4397712-application-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Specialist - **Company:** Trimble Inc. - **Location:** Kimberlin Heights, TN, United States - **Experience:** Starter - **Salary:** $38,501 - $48,110 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, LiveChat, Software Deployment, Chatbots, Information Technology, Accubid - **Published:** October 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=597c24fbf1cbb28d ## About the Role Proven critical thinking and troubleshooting skills with standard computer systems and logic-driven issue resolution. * Strong written and verbal communication abilities with a customer-oriented approach. * Ability to work autonomously and thrive in fast-paced or time-critical environments. * Adept at navigating and utilizing AI-powered support tools such as chatbots and virtual assistants., Construction industry experience specific to Electrical and Mechanical trades. * 1-3 years of experience in technical customer support or call center environments. * Hands-on familiarity with Accubid software products. ## Description Ready to make a tangible impact on global construction while working with cutting-edge technology? Trimble is looking for a passionate problem-solver to connect with customers, resolve complex software challenges, and help shape the future of MEP Estimating software!, Serve as a primary support liaison to assist customers with software setup, configuration, implementation, and overall usage across AutoBid, Accubid, and Estimation Desktop. * Troubleshoot and resolve complex technical issues dynamically via telephone, email, live chat, and web-based support channels. * Translate complex technical concepts clearly to empower diverse end users ranging from advanced IT specialists to core software users. * Partner collaboratively across support, development, and product teams to continuously improve application quality and customer experience.