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# Test Lead

- **Company:** HCL America, Inc.
- **Location:** United States
- **Experience:** Expert
- **Salary:** $69,000.0 - $128,000.0
- **Contract:** Permanent contract
- **Skills:** BIOS, Firmware, Kernel-Based Virtual Machine, Computer Networking Systems
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=97cb4d761d7a6df5

## About the Role

* Expert-level hardware, firmware, BIOS/IFWI, and operating system troubleshooting.
 * Strong networking and infrastructure deployment experience.
 * Proven leadership and project coordination skills.
 * Experience managing complex lab environments and test infrastructure.
 * Strong problem-solving, decision-making, and stakeholder communication abilities.

Must Have Skill

Architecture design

## Description

Leads lab operations, infrastructure strategy, deployment programs, and technical support activities across multiple projects. Responsible for operational planning, team leadership, process improvement, and ensuring lab availability and performance., * Lead day-to-day lab operations and support activities.

 * Own ticket management processes, SLA performance, and operational metrics.
 * Serve as the escalation point for critical hardware, software, firmware, and infrastructure issues.
 * Plan and execute large-scale deployments of client, server, and lab environments.
 * Lead new lab buildouts, expansions, and infrastructure upgrades.
 * Design and implement standards for networking, KVM, PDU, and remote-access configurations.
 * Drive process improvement initiatives to increase lab efficiency and availability.
 * Partner with engineering, program management, and stakeholders to support project requirements.
 * Manage capacity planning, infrastructure readiness, and resource allocation.
 * Develop technical documentation, training programs, and operational standards.
 * Mentor Senior and Junior team members and provide technical leadership.
 * Track operational KPIs and provide status reporting to management.