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# CRM & Communications Specialist

- **Company:** Resourcesoft, Inc.
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Validation, Electronic Mailing, Salesforce.Com, Systems Integration
- **Published:** October 12, 2026
- **Apply:** https://www.dice.com/job-detail/a494a08e-e044-43f6-8440-ffa50b282746

## About the Role

* 3 or more years of experience with Salesforce CRM, including reports, dashboards, objects, fields, and data.
 * Proficiency in TargetX Communication Planner for building, scheduling, and maintaining automated email and drip campaigns.
 * Experience creating, renewing, and troubleshooting automated campaigns, including audience, scheduling, and delivery issues.
 * Experience supporting CRM migration, including documenting campaigns, validating data, and supporting UAT and end-user training.
 * Experience with Salesforce Flow, data imports/exports, and CRM integrations with third-party applications.
 * Excellent verbal and written communication skills.

## Description

* Create, configure, test, and maintain automated email and drip campaigns using TargetX Communication Planner.
 * Build and maintain recipient audiences, filters, scheduling rules, and reusable email templates.
 * Diagnose and resolve campaign delivery, audience-selection, personalization, and automation issues.
 * Monitor campaign results and perform routine cleanup and archiving of outdated campaigns and templates.
 * Inventory and document existing campaigns, audiences, integrations, and dependencies to support CRM migration planning.
 * Support campaign migration, data validation, user acceptance testing, and training during the transition to a new CRM.