> Markdown version of [/jobs/ext/4398549-printer-support-technician](https://www.wearedevelopers.com/jobs/ext/4398549-printer-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Printer Support Technician

> This ad is more than 30 days old and may be closed.

- **Company:** Alten USA
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Networking Basics
- **Published:** October 7, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3423502279&tx=FK906PFK&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 2+ years of IT Support, Desktop Support, or Field Support experience.
 * Experience troubleshooting printers, end-user devices, and basic network connectivity issues.
 * Strong customer service and communication skills.
 * Prior experience supporting large printer fleets.
 * Experience working in manufacturing, industrial, or enterprise environments.
 * Familiarity with ticketing systems and IT support processes.

## Description

* Support approximately 200 printers across an aerospace manufacturing site and assist with the broader North America printer environment.
 * Perform printer deployments, installations, configurations, and replacements.
 * Troubleshoot printer hardware, connectivity, and user-related issues.
 * Provide Level 1 / Level 2 support and escalate complex issues to Xerox Level 3 support when necessary.
 * Support end users across Line 1, Line 2, and associated facilities.
 * Coordinate directly with Airbus stakeholders to ensure timely issue resolution.
 * Maintain asset and support documentation as required.