> Markdown version of [/jobs/ext/440674-implementation-manager](https://www.wearedevelopers.com/jobs/ext/440674-implementation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Amazon.com, Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $75,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Application Programming Interfaces (APIs), Asana, JIRA, User Authentication, Microsoft Basic Data Partition, Software Bug Management, Software as a Service, Data Files, JSON, Data Streaming, Systems Integration, Test Data, Trello, Extensible Markup Language (XML), Smartsheet, Enterprise Integration, Webhooks, Golang - **Published:** June 2, 2026 - **Apply:** https://www.careerjet.com/jobad/us8787c948dc1f6b8c62e37953f2f625a2 ## About the Role * Experience leading client implementations, onboarding, delivery management, project management, or implementation consulting in SaaS, FinTech, payments, or insurance. * Strong project management discipline, with the ability to manage multiple workstreams, owners, timelines, dependencies, and risks without losing detail. * Excellent communication and stakeholder management skills, including confidence in facilitating meetings with technical and non-technical audiences. * Comfort working with software engineers, product owners, technical integration leads, customer success managers, operational teams, clients, and client partners. * Working understanding of APIs, authentication, environments, webhooks, data files, JSON/XML, errors, retries, and basic data-flow concepts. * Good judgment on when to involve a technical specialist, engineering, product, support, or operations expert. * Experience coordinating UAT, defect triage, go-live readiness, cutover planning, and early-life support. * Proficiency with monday.com or similar tools such as Jira, Asana, Trello, or Smartsheet. * Knowledge of insurance, payments, claims processing, treasury operations, reconciliation, or regulated financial workflows is highly desirable. Requirements Role Requirements * Experience leading client implementations, onboarding, delivery management, project management, or implementation consulting in SaaS, FinTech, payments, or insurance. * Strong project management discipline, with the ability to manage multiple workstreams, owners, timelines, dependencies, and risks without losing detail. * Excellent communication and stakeholder management skills, including confidence in facilitating meetings with technical and non-technical audiences. * Comfort working with software engineers, product owners, technical integration leads, customer success managers, operational teams, clients, and client partners. * Working understanding of APIs, authentication, environments, webhooks, data files, JSON/XML, errors, retries, and basic data-flow concepts. * Good judgment on when to involve a technical specialist, engineering, product, support, or operations expert. * Experience coordinating UAT, defect triage, go-live readiness, cutover planning, and early-life support. * Proficiency with monday.com or similar tools such as Jira, Asana, Trello, or Smartsheet. * Knowledge of insurance, payments, claims processing, treasury operations, reconciliation, or regulated financial workflows is highly desirable. ## Description Implementation Manager Role Profile - Insurance | FinTech | New York Function: Implementation Delivery Reporting line: Technical Integration Lead Role focus: Client implementation delivery, stakeholder coordination, testing, go-live readiness, and handover Technical depth: API literacy and technical coordination; hands-on integration engineering not required Vitesse: Your next adventure awaits! Join the team who are redefining the payments space., The Implementation Manager owns the day-to-day delivery of client and partner implementations for Vitesse's platform. You will turn the solution agreed during the sales cycle into a clear delivery plan, coordinate the right people at the right time, and keep customers, partners, and internal teams aligned from kickoff through go-live. This is an implementation-owner role first and a technical-coordination role second. The right person will be comfortable around APIs, data flows, environments, and testing language, but will rely on Technical Integration Leads and engineering teams for deep technical design or troubleshooting., * Own implementation plans, milestones, dependencies, risks, actions, decisions, and stakeholder communications from kickoff through early-life support. * Translate business and functional requirements into practical delivery plans, RACIs, readiness checklists, acceptance criteria, and clear success measures. * Act as the primary day-to-day delivery contact for clients, partners, and internal teams, making sure owners and next steps are always clear. * Coordinate setup activities across APIs, files, portals, environments, access, test data, and operational workflows by bringing in the right subject matter experts. * Facilitate project meetings, capture decisions, follow up actions, and escalate blockers with clear context, impact, options, and owners. * Support sandbox validation, user acceptance testing, defect triage, go-live planning, cutover readiness, and early post-launch support. * Maintain implementation documentation, including status updates, action logs, risk registers, dependency trackers, configuration notes, and handover materials. * Partner with Pre-Sales, Technical Integration, Account Implementations, Customer Success, Product, Engineering, Support, and Operations to improve delivery quality and repeatability., * Customers understand the plan, team, responsibilities, success criteria, risks, and decision path early in the engagement. * Implementation milestones are actively managed, with risks escalated early and blockers resolved quickly. * Customers complete testing and go live smoothly with clear ownership, support paths, and handover materials. * Implemented solutions deliver measurable business value within 90 days and create strong customer confidence. * Templates, playbooks, and status disciplines improve repeatability across future implementations ## Related Videos - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)