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# Cell Phone & Computer Repair Technician

- **Company:** Sonic Device Repair Inc.
- **Location:** Raleigh, NC, United States
- **Salary:** $33,280.0 - $39,520.0
- **Contract:** Temporary to permanent
- **Skills:** Macintosh Computers, Computer Maintenance
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=49028ab37241d613

## About the Role

* Outstanding customer service skills
 * Strong interest in technology
 * Excellent technical, problem solving, and analytic skills
 * Availability to work flexible hours, including weekends and holidays
 * High school diploma or GED

Preferred Qualifications:

 * A+ Certification
 * Apple Certified Macintosh Technician (ACMT)
 * Experience repairing electronics, smartphones, and PC/Macs
 * Technical degree or certification in Electronics or Consumer Electronics
 * Previous experience working at retail electronics store

## Description

* Explain complex technical issues to customers in a non-technical, simple to understand manner
 * Provide repair and replacement estimates to customers
 * Ensure that all repairs meet or exceed Sonic Device Repair quality standards
 * Answer phone calls to the store with a professional, courteous and friendly demeanor
 * Ensure that customers have a great experience by providing service that exceeds customer expectations
 * Keep track of all devices and inventory while safeguarding all store stock
 * Utilize the point of sale system to maintain an accurate, real-time record of customer information and repairs