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# VMSA Deployment Specialist

- **Company:** Kelly Services Inc.
- **Location:** Troy, MI, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Office, Bullhorn
- **Published:** October 13, 2026
- **Apply:** https://www.careerjet.com/job/usdb05fb251f5586009aeabbadeccaa9a4/eaa

## About the Role

The ideal candidate is highly analytical, detail-oriented, and cross-functional collaboration., * Strong analytical and problem-solving skills.

 * Excellent communication skills.
 * Experience documenting business processes and operational workflows.
 * Strong organizational skills with the ability to manage multiple priorities simultaneously.
 * Proficiency with Microsoft Office applications, particularly excel.

Preferred

 * Experience with Vendor Management Systems (VMS), staffing operations, or workforce solutions.
 * Experience with Bullhorn or similar staffing platforms.
 * Knowledge of order management, onboarding, or contingent workforce processes.
 * Experience working in a hypercare or post-implementation support environment.
 * Familiarity with process automation and workflow optimization initiatives.

Success Measures

 * Successful deployment and adoption of VMSA across designated programs.
 * Accurate mapping and configuration of program requirements.
 * Reduction in manual order processing activities.
 * Timely resolution of implementation and post-launch issues.
 * Positive stakeholder feedback and successful transition to steady-state operations.
 * Consistent execution of standardized processes and documentation.

## Description

The VMSA Deployment Specialist is responsible for supporting the successful implementation and adoption of the VMSA order automation platform across SETT & PI programs. This role serves as a key liaison between account teams, operations, and IT stakeholders to evaluate program requirements, identify process exceptions, and ensure seamless deployment of automated order creation workflows., * Evaluate client programs to determine suitability and readiness for VMSA order automation.

 * Analyze and map critical program data, including: Locations, Job titles, Branch numbers, Order creation workflows
 * Meet with account teams and operational stakeholders to understand current-state processes and identify manual exceptions.
 * Assess whether existing process exceptions can be incorporated into the VMSA process.
 * Complete implementation templates and deployment documentation required for onboarding and configuration activities.
 * Monitor account readiness and deployment progress throughout the implementation lifecycle.
 * Partner with OPG and JET teams to develop, update, and maintain work instructions and process documentation.
 * Support testing, validation, and deployment activities to ensure successful platform adoption.
 * Monitor the VMSA platform during hypercare periods and proactively address issues impacting operational performance.
 * Respond to user questions and provide ongoing support following deployment.
 * Collaborate closely with IT, Bullhorn, and business stakeholders to resolve system issues, process concerns, and enhancement requests.
 * Track and escalate risks, issues, and dependencies to ensure timely resolution and minimal business disruption.
 * Promote process standardization and automation best practices across supported programs.