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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Technology Mgr Sr. - Kubernetes Caas Platform - **Company:** The PNC Financial Services Group, Inc. - **Location:** Dallas, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Microsoft Azure, Cloud Computing, Continuous Integration, DevOps, OpenShift, Role-Based Access Control, Release Management, Software Systems, Software Vulnerability Management, Google Cloud, Enterprise Software Applications, Cloud Platform System, DevOps Tools - Open-source, Multi-Cloud, Gitlab-ci, Kubernetes, Information Technology, Bare Metal, Docker, Jenkins - **Published:** October 16, 2026 - **Apply:** https://www.thejobnetwork.com/job/f878dc58-a520-449f-b49c-2e35b123e4e0/business-technology-mgr-sr-kubernetes-caas-platform ## About the Role n* Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).\n \n* 10+ years in technology with extensive experience leading Container Platform Operations teams preferred. Advanced level understanding of customer experience\n \n* 10+ years of expert-level knowledge of Kubernetes, Docker, Helm, CI/CD tools (e.g., Jenkins, GitLab CI), public cloud providers, and platform engineering domains preferred.\n \n* Experience in Agile software development environments, preferably with developer platform products.\n \n* Strong background in Kubernetes, container orchestration, and DevOps tooling (e.g., Helm, ArgoCD, Jenkins, GitOps).\n \n* Familiarity with cloud providers (AWS, Azure, GCP) and on-prem solutions (OpenShift, bare-metal Kubernetes, etc.)\n \n* Proven ability to build technical strategy and lead in a matrixed organization.\n \n* Excellent communication skills, both written and verbal, with the ability to present complex technical information to non-technical stakeholders.\n \n* Ability to lead cross-functional teams and manage multiple stakeholders effectively.\n \n \nPreferred Skills:\n \n* Kubernetes Expertise: Strong understanding of Kubernetes cluster architecture, workload orchestration, networking, RBAC, and security best practices.\n \nHybrid-Cloud & On-Prem Platforms: Hands-on knowledge of hybrid and multi-cloud environments and experience integrating Kubernetes with enterprise systems.\n, Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. \n \n Preferred SkillsApplication Development, Building High Performance Team, Business Management, Collaborative Team Work, Communication, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design\n \n CompetenciesBudgeting, Business Acumen, Consulting, Influencing, IT Project Planning and Organization, Product and Vendor Evaluation, Relationship Management, Requirements Analysis\n \n Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.\n ## Description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Technology Manager Sr., within PNC's Technology organization, you will be based in Dallas TX. \n \n \nPNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. \n \n \nWe are looking for an accomplished and experienced Business Technology Manager Sr. leader to lead the day-to-day operations of our enterprise Kubernetes-based container orchestration platforms. This role serves as a link between technical engineering teams and business stakeholders, ensuring scalable infrastructure solutions are developed, maintained, and widely adopted while prioritizing user experience.\n \n \nThe successful candidate will be instrumental in shaping the Day-2 operations strategic direction, defining the roadmap, and facilitating adoption of container hosting platforms across both on-premises and cloud environments.\n \n \nKey Responsibilities:\n \nPlatform Leadership: Maintain highly resilient, secure, and scalable containerized infrastructure\n \nPerformance Optimization: Oversees product metrics to enhance the performance, usability, and reliability of containerized workloads across various environments\n \nUpgrades & Maintenance: Execute seamless, zero-downtime Day-2 operations, including Kubernetes minor/major version rollouts\n \nSecurity & Compliance: Enforce container security best practices, scan images, secure runtime, enforce policies, vulnerability management, and meet enterprise standards\n \nOperational Excellence: Partner with DevOps, security, and networking teams to optimize CI/CD pipelines, container runtime environments, and infrastructure-as-code (IaC)\n \nResource Efficiency: Prevent cluster over-provisioning by managing resource requests/limits & horizontal/vertical scaling\n \nCost Optimization: Enhance cluster efficiency and resource management, minimize on-prem / cloud expenses through effective container orchestration, and strengthen system performance and reliability in accordance with SLOs/SLAs\n \nIncident Response: Serve as the escalation lead for production cluster outages, establishing strict root cause analysis (RCA) workflows\n, * Provides solutions for IT and business management on applying technology to strategic business opportunities, planning and implementation of cross-functional applications. \n * Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet complex business requirements. \n * Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.